Product Chat / [LOCKED] Game Creator Store - Feedback & FAQ's

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The Next
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Posted: 29th Apr 2014 13:16
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Quote: "Will there be a page or column that would display a list of all the sellers? And clicking on them would display all their work?"




Funny you'd say that I am just discussing with Rick changes to the site to include something like this or make it easier to find artists work. We will see what we come up with.

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unfamillia
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Posted: 29th Apr 2014 13:21
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Quote: "We have always planned to allow artists to upload banners for promotional reasons and these will get randomly featured on pages and you can include them on all your item pages if you wish to promote a pack, would this suffice or can you think of more we can do? THis feature isn't added yet but it will be"




This sounds like a good idea. I look forward to this being a feature.



Cheers



Jay.

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henry ham
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Posted: 30th Apr 2014 09:35
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what has happened to the store page ? the layout has changed & now all the models are in a long line down the page, making it hard to navigate.



cheers henry

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wizard of id
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Posted: 30th Apr 2014 10:29
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Some thing missing on the store page is a link back to the forum, or did I miss it some where ?
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MadLad Designs
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Posted: 30th Apr 2014 11:37
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I'm trying to upload audio and I'm having trouble with the mp3 sample. I keep getting this error:



You did not upload a valid mp3 sample file! DEBUGaudio/mpeg -- mp3



I saved the sample straight from Audacity as a 10 second mp3 file. attached is the file. Any ideas?

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Imchasinyou
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Posted: 30th Apr 2014 13:02
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The store page was like that for me for a few minutes and then reverted back so im assuming they were editing something on the page or adding something.

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MadLad Designs
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Posted: 30th Apr 2014 13:26
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Still happening I'm afraid.

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Jerry Tremble
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Posted: 30th Apr 2014 15:13
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I didn't even know it supported mp3; thought it was only wav or ogg?

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The Next
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Posted: 30th Apr 2014 15:42
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@henry ham



Is this fixed now we were changing a few things.



@wizard of id



We will see about fitting that in somewhere



Quote: "I'm trying to upload audio and I'm having trouble with the mp3 sample. I keep getting this error:"




What browser are you using and I will test and fix.



Quote: "I didn't even know it supported mp3; thought it was only wav or ogg?"




The engine is wav and ogg only but for browser previews we have to use mp3 and wav as they are the most widely supported across browsers at the moment.

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MadLad Designs
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Posted: 30th Apr 2014 15:46
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Quote: "What browser are you using and I will test and fix."




FireFox v29.0

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synchromesh
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Posted: 30th Apr 2014 17:22 Edited at: 30th Apr 2014 17:27
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The browser sound previews don't work yet...Right ?

Or is it my IE11 telling me lies ?



EDIT



Ahh hell they work in firefox but not IE11!!
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The Next
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Posted: 30th Apr 2014 17:27 Edited at: 30th Apr 2014 17:38
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@synchromesh



We are aware of the issue it is a stupid IE bug it only supports MP3 audio formats for playback and even that doesn't work on some machines that are missing a compatible codec. Trying to find a work around for this as a high priority bug
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MadLad Designs
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Posted: 30th Apr 2014 17:58
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Just wondering, when adding audio are you keeping the mandatory file to add a 1000px x 563px screen shot image?

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The Next
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Posted: 30th Apr 2014 18:21
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Quote: "Just wondering, when adding audio are you keeping the mandatory file to add a 1000px x 563px screen shot image?"




Yes this is currently required for the store pages to generate correctly we may alter this in future.

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synchromesh
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Posted: 30th Apr 2014 19:04
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Quote: "We are aware of the issue it is a stupid IE bug it only supports MP3 audio formats for playback and even that doesn't work on some machines that are missing a compatible codec. Trying to find a work around for this as a high priority bug fix, other browsers all work fine as per usual."




How about just emailing Microsoft and telling them to get their ass in gear !!

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KeithC
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Posted: 30th Apr 2014 19:19
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MS is a little busy right now, trying to fix the security issue in IE.
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MadLad Designs
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Posted: 30th Apr 2014 19:28
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The Next wrote: "Yes this is currently required for the store pages to generate correctly we may alter this in future."


perhaps a default image can be automatically placed there?

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henry ham
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Posted: 30th Apr 2014 20:27
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Quote: "@henry ham



Is this fixed now we were changing a few things."




sorted now thanks



cheers henry

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MadLad Designs
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Posted: 30th Apr 2014 21:32 Edited at: 30th Apr 2014 21:36
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Does an mp3 sample file have to be in a particular sample rate or bit depth as no matter what I do it wont accept the mp3 sample file.

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The Next
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Posted: 1st May 2014 03:39
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It won't make a difference it is the browser you are using identifies it as the wrong MIME type, I will patch it as soon as I can

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MadLad Designs
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Posted: 1st May 2014 13:09
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No worries.

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The Next
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Posted: 1st May 2014 16:55
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@MadLad Designs



Give it a go now and let me know if it works

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MadLad Designs
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Posted: 1st May 2014 21:24
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Yup, seems to be working, thanks.

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MadLad Designs
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Posted: 5th May 2014 14:05
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Finally got my audio in the store which is great but how do you download it if you already own it?

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synchromesh
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Posted: 5th May 2014 14:19
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Quote: "Finally got my audio in the store which is great but how do you download it if you already own it?"




LOL !! Sorry had to laugh....I can just imagine "The Next" thinking OH HELL FORGOT ABOUT THAT !!



You could try from the editor...Download store items
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The Next
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Posted: 5th May 2014 14:22
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Quote: "LOL !! Sorry had to laugh....I can just imagine "The Next" thinking OH HELL FORGOT ABOUT THAT !! "




Pretty damn close Nickydude I will change the system now to let you download all your uploaded items in the editor, TGC staff can do this already so won't be too hard to add

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MadLad Designs
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Posted: 5th May 2014 14:26
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Thanks.





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The Next
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Posted: 5th May 2014 14:37
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Ok now the downloader should download all your approved and non-retired items in the editor.

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MadLad Designs
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Posted: 5th May 2014 14:54
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Thanks, all working.

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nomis3D
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Posted: 5th May 2014 17:22
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Hi,

Please make the information for the sellers better!!



Idont noticed that my upload is not correct.



It would be great, if the seller get a message... not only there where you can edit the items.



I hope you understand what i mean.



And i have a other question:

why: The additional sub folder 'nomis3D' needs to be removed form the ZIP file. There should only be an 'entitybank' containing the models files. ?



It would be clearer.

But that's just my opinion.



thanks
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The Next
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Posted: 5th May 2014 17:46
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@nomis3D



This is not the place to reply to approval emails, I do not run the approvals process.



Quote: "It would be great, if the seller get a message... not only there where you can edit the items."




You do it is emailed to you, che
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MadLad Designs
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Posted: 5th May 2014 19:01 Edited at: 5th May 2014 19:03
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When managing your store items it shows all the rejected ones as well (see image, the pink/red one are the rejected ones).



Perhaps it should just show the items that have been accepted?

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The Next
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Posted: 5th May 2014 20:11
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You are meant to be able to edit your rejected items you do not need to re-upload them again from scratch, so normally this wouldn't be an issue.

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nomis3D
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Posted: 5th May 2014 20:51
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@the Next



thanks!



Why is this e-mail in junk



I dont have check that.
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MadLad Designs
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Posted: 5th May 2014 21:14 Edited at: 5th May 2014 21:14
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The Next wrote: "You are meant to be able to edit your rejected items you do not need to re-upload them again from scratch, so normally this wouldn't be an issue."




Ahh! That would make sense and things a lot easier! If only I'd known.

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nomis3D
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Posted: 5th May 2014 23:17 Edited at: 6th May 2014 11:57
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*MOD EDIT Please do not swear, using abbreviations, crossing out letters etc, is also considered swearing*



Edit: Sorry about that. It was driving me crazy.



I try to upload a new Model but:



Quote: "

An error occurred



You did not upload a valid zip file! DEBUGtext/html -- zip"




Its a normal zip file!



I dont understand...
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MadLad Designs
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Posted: 6th May 2014 02:26
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I've noticed that if you have a (bought) model from the store, then it has a tick to the right of the rating stars where the number of points it costs is and when you click to view that particular model it says "item in pack you own" on the 'Store Home > Categories > Packs >' menu line.



This doesn't happen with bought audio, it still gives the points value and "Add to basket" when viewing the item.

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The Next
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Posted: 6th May 2014 13:13
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@MadLad Designs



Thanks for report I will take a look at that

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The Next
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Posted: 6th May 2014 13:15
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Quote: "Why is this e-mail in junk



I dont have check that."




It is all up to your mail provider not us, it is normally the reason why people don't get emails hence why I suggested it.





Quote: "Its a normal zip file!



I dont understand..."




Replied to your email, lets sort it out there

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tomjscott
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Posted: 6th May 2014 23:53
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The store has worked great for me and I've gotten some great content.
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Posted: 7th May 2014 21:40
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One feature I'd like to see is some sort of notification system that e-mails you if new items are added to the store. This would be on a volunteer subscriber basis so only would e-mails those who opt-in.
MadLad Designs
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Posted: 7th May 2014 23:02
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Neat idea but what if things are added daily?

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henry ham
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Posted: 7th May 2014 23:04
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Quote: "Neat idea but what if things are added daily? "




you would get mail every day



cheers henry

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tomjscott
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Posted: 8th May 2014 00:00
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Quote: "Neat idea but what if things are added daily?"




For me, I'd be happy as a lark. But there's no reason why it couldn't be a notification system that you decided whether you got instant notification, daily notification, or weekly notification. Just like some forums have.
The Next
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Posted: 8th May 2014 12:00
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I am not sure how we could handle that but I will take a look, we are considering adding a module to the forum to show the latest releases.



To give you an idea of the amount of uploads we are already seeing per day. I got 89 object edited and awaiting approval notices just while I was sleeping last night

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synchromesh
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Posted: 8th May 2014 13:46
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Quote: "To give you an idea of the amount of uploads we are already seeing per day. I got 89 object edited and awaiting approval notices just while I was sleeping last night "




Cmon then get yer finger out
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BarZaTTacKS
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Posted: 8th May 2014 14:36
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@synchromesh lol!!



@The Next Well that is exciting!!
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Duncan Peck
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Posted: 8th May 2014 16:16
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It's nice to know the store will be full of more stuff soon...



Just waiting patently while TGC's sort out the points problem with my account and then I'm going on a shopping frenzy!
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Imchasinyou
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Posted: 8th May 2014 17:31
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I look daily for new stuff. What's there is great and I'm hoping for AI's when the new release is out. Got tons of points, have acquired almost everything already.



Get that finger clicking and approving more great stuff!

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The Next
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Posted: 9th May 2014 17:24
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Anyone who is interested in some detailed store upload documentation you can now find this at the following link.



http://tgcstore.net/admin/?md=upload-guide-index



You must be a registered seller to view.

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