Product Chat / Identifying Error

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Teabone
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Posted: 3rd Dec 2019 03:33 Edited at: 3rd Dec 2019 03:33
What is the cause of this?



One of my maps and only one of them causes this prompt to appear every time its loaded. No matter which of the three buttons that's pressed it will keep coming up for 3 more times then disappear and successfully load the map.
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GubbyBlips
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Posted: 3rd Dec 2019 04:08
Well, not that I know anything, but I would just have some bit of advice::::::
BACK-UP ALL YOUR IMPORTANT FILES NOW!

..... hrmmm... that's just to be safe, in case the HDD is about to go out on you.
Yeah, so anyhow... that may not be the case, it sounds strange- who knows?
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Skonlogick
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Posted: 3rd Dec 2019 04:14
Maybe it is due to it's save location? I have no idea, try changing it to another drive if you can and see if it persists.
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Teabone
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Posted: 3rd Dec 2019 20:16
Error prompt still continues even after duplicating the map and saving it under a different name in a different location.
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3com
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Posted: 3rd Dec 2019 22:41
Maybe some script with any file path point to wrong drive?
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cybernescence
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Posted: 3rd Dec 2019 22:47
If you have producelogfiles=1 in the setup.ini what is the last thing recorded when this messagebox pops up? Can open and look at the log when this happens to see.

That may give a clue. I would guess it’s derived from a memory error but that’s just speculation at the moment.

Cheers.

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Bored of the Rings
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Posted: 4th Dec 2019 05:29
Ouch I hate those.... which version are you using ?
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benjiboy
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Posted: 4th Dec 2019 07:44
If you go into your BIOS or Computer Management/Storage/Disk Management, does that device exist? I.E. is it a real drive or is it a map corruption that occurred when you first built the map? If it's a real device then as GubbyBlips says, backup all your important stuff and do a full drive scan for dodgy blocks.
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Teabone
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Posted: 4th Dec 2019 16:47

Quote: "Ouch I hate those.... which version are you using ?"


2019-10-04

Quote: "If you have producelogfiles=1 in the setup.ini what is the last thing recorded when this messagebox pops up? Can open and look at the log when this happens to see."


Will enable and do another test.
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Teabone
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Posted: 5th Dec 2019 02:49 Edited at: 5th Dec 2019 02:50
Quote: "If you have producelogfiles=1 in the setup.ini what is the last thing recorded when this messagebox pops up? Can open and look at the log when this happens to see. "


Despite having producelogfiles=1 enabled, no log file is being generated. Unless its located somewhere other than the GG root?
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cybernescence
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Posted: 5th Dec 2019 06:50
It’s in the same folder as gg.exe’s

So are there any on screen text messages splashed up before the error message box or does it appear instantly after ‘loading level’?

If after the level eventually loads and you then delete a number of entities and resave as a different map and then exit GG and restart and reload that new map does the error message appear again?

Cheers.

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Teabone
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Posted: 5th Dec 2019 17:52 Edited at: 5th Dec 2019 19:02
Quote: "It’s in the same folder as gg.exe’s"


The log file is now generating though i cant see where the error is cropping up.

Quote: "So are there any on-screen text messages splashed up before the error message box or does it appear instantly after ‘loading level’?"


It seems to happen before the terrain is loaded and the entities. Nothing else appears but for the prompt and it keeps coming back 3 times when closed with any of the 3 buttons.
Quote: "

If after the level eventually loads and you then delete a number of entities and resave as a different map and then exit GG and restart and reload that new map does the error message appear again?"


That's the next thing I'm planning to check out once i get home.
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Teabone
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Posted: 6th Dec 2019 19:33
Okay after removing ALL entities entirely off the map, the error doesn't show up. So now trying to narrow down what entity or marker is causing this issue.
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Teabone
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Posted: 11th Dec 2019 01:04 Edited at: 11th Dec 2019 04:09
I've not been able to fix this issue. So i may have to take it to github :/

In attachment is the FPM with the error
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Bored of the Rings
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Posted: 11th Dec 2019 06:14 Edited at: 11th Dec 2019 06:15
I didn't get any error, only a full water terrain on load up.
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synchromesh
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Posted: 11th Dec 2019 11:33
Quote: "I didn't get any error, only a full water terrain on load up."

Same for me ?
No assets ( missing or not ) reported or shown and no error
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3com
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Posted: 11th Dec 2019 17:33
Same here.





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Teabone
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Posted: 12th Dec 2019 04:45
Okay im no longer getting the error with that empty map. Only with the map with the entities present. I'm going to try to save about a dozen different FPMs and find out which one works without error to find out the affecting entity. Thanks all for checking that FPM!
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Teabone
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Posted: 13th Dec 2019 03:52 Edited at: 15th Dec 2019 22:36
Problem is back. Can't find what entity (if that is the issue) that's causing this issue.

I am also unable to save as standalone now. Very depressing.

EDIT: Turns out deleting one of the static wall entities now prevents the bug from coming up. Doesn't make any sense to me as it was an instance of other walls still in the map without issue.
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benjiboy
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Posted: 23rd Dec 2019 04:48 Edited at: 23rd Dec 2019 05:35
You started again from delete.fpm, added entities and the error reappeared, and yet there were multiple occurrences of the entity type which eventually caused the error? Am I understanding correctly?

EDIT

I just opened up delete.fpm in HxD and it doesn't generate your error 'coz there aren't any entities in it, so my earlier posted question is pointless , (I wish there was a forum facility to simply delete one's old posts).

Is there a copy of the fpm that generates the error available?
As I understand the fpm, there's one record for each entity type in the map and one record for each instance in the map, but I would have expected the original file location to be stored with the type record rather than the instance record.
If, in fact the latter is true, then your error can be explained by a corruption of the in-memory map which only affected that one instance in such a way that internal file structures were not compromised - so when you saved your map you saved the corruption. If that happened then identifying the underlying cause of the corruption would be nigh-on impossible, and quite possibly limited to whatever else was going on in your pc at the time.
I'd love to have a look at the broken fpm, just to satisfy my curiosity
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Teabone
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Posted: 31st Dec 2019 14:20
Found the issue

Model Pack 2
Catacombs

Some of the structure models cause this error if they are placed on the map.
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Belidos
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Posted: 31st Dec 2019 16:23
if you can name a specific model that definitely causes the error for you i will take a look at it.


I have a feeling that it's because some of those models have the texture reference in the model, if it is that then i think importing them into a model program, then exporting them without materials should fix them.

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Teabone
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Posted: 3rd Jan 2020 06:33
Quote: "I have a feeling that it's because some of those models have the texture reference in the model, if it is that then i think importing them into a model program, then exporting them without materials should fix them."


that's my thinking too. Going to give that a go with fragmotion.

not sure which exact models as testing causes a bit of havok , so i'll test some point later this week when i dont have a project on the go.
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