Product Chat / Steam Release report / Problems are appearing ! ( Runtime Error, Title_init and hard drive problems )

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Duchenkuke
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Posted: 3rd Sep 2016 06:30
Hey Guys, my game has been released yesterday on steam.
Some of the users are having problems starting it.
Not sure if this thread belongs to the "bugs" tab though.

People are encountering the following problems - I was able to fix some of them. Maybe you guys can help me here once again...

- Runtime Error 3002 (title_init)

There seems to be a problem with edited title.lua's. I have a main menu music script and I deactivated the movement of the picture.
Some of the players get a message that says " Runtime Error: 3002 (title_init) " - I send them an unedited title.lua and it works.

also there can be a problem when "fullscreen" in the setup.ini is set to 0 instead of 1. That also can cause problems while the game is loading.


- I discovered another very strange problem.

I have figured out, that people who are installing the game on another hard drive than C: can't run the game at all.
They got their steam folders on D: and stuff...

Don't know what to do there... Have others encountered these problems as well?

Hope some of you know what can be done. Any help would be much appreciated.


synchromesh
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Posted: 3rd Sep 2016 08:37 Edited at: 3rd Sep 2016 08:39
RUNTIMEERROR_SOUNDLOADFAILED 3002
Well that's the GG runtime error unless this is a steam one ?

Try checking any sound effects or music you might have added ....
Before you released did you have any beta testers run through your game ?
Highly recommended to get feed back on any issues before going live really ..
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Duchenkuke
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Posted: 3rd Sep 2016 08:42 Edited at: 3rd Sep 2016 08:51
yeah I got a bunch of testers. Of course I checked things before the release. That was the purpose of the public alpha.


The only thing that is really bothering me is the hard drive issue. Everything else can be fixed.

Bored of the Rings
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Posted: 3rd Sep 2016 09:15
as mentioned before on another thread it can't load in a sound file.
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Duchenkuke
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Posted: 3rd Sep 2016 09:31
uhmm... about the hard drive problem? or what? The loading issues are because of a sound yes, I know that.

Northern
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Posted: 4th Sep 2016 00:21 Edited at: 4th Sep 2016 00:21
@Duchenkuke:

Duchenkuke wrote:

"uhmm... about the hard drive problem? or what? The loading issues are because of a sound yes, I know that. "

Hi,

I could be wrong, but this issue is because, the standalone games point to a work folder, localized in the C:\ drive, and not in D: \ drive.

Perhaps, sometimes, creating a shortcut for the standalone executable in the D:\ drive, to Windows Desktop area, in the C:\ drive, and starting up the game from there, might fix the problem for the user, but, a successful result it's not sure, at all. Sometimes may work, sometimes doesn't.

Unfortunately, I do not know, how you may change anything in the GameGuru, to making the standalone pointing out to another work folder on drive D: \.

I think this is a problem that the technical support of the GameGuru or Steam, should clarify and help you to fix it

Good luck!
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Duchenkuke
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Posted: 4th Sep 2016 05:55
Thank you ! Yes I already wrote to the support team of gameguru. maybe they can help fixing this.
Mortt
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Posted: 4th Sep 2016 10:09
I ran into this problem with my demo.
I had a load file from C:\\games\\files\\stats\\file.txt
Then changed all my load files to \\files\\stats\\file.txt In the ROOT folder of the game demo.

Now my demo runs on any drive.
Perhaps this is something similar.
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Duchenkuke
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Posted: 4th Sep 2016 11:23
interesting... will check that out, thanks
Pirate Myke
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Posted: 4th Sep 2016 12:48
Yes try not to denote drive letters in your scripts and setups. Not everybody installs in the same place.

We use the folder structure as we do so the program looks for things by default in the intended locations assuming that music is in audiobank folder, videos are in the videobank folder, script calls initiate from the scriptbank folder.

This is mainly for standalone purposes and takes the drive letter out of the equation.
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Duchenkuke
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Posted: 4th Sep 2016 14:49 Edited at: 4th Sep 2016 15:03
Could be anything.. So I basically need to check every file within my standalone folder to see if somewhere a file looks for C: ?

EDIT

I first looked in the content.txt in my game folder.

There are things like this:

entitybank\\fpsc post apocalytic\props\c:/program files/the game creators/fps creator/files/entitybank/post-apocalyptic model pack v2/flatrubble03_d2.dds

When I change it, it won't load, right? Honestly, I don't know what to do...
Duchenkuke
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Posted: 4th Sep 2016 15:44
Guys... I think I am about to fix it.

In the title.lua and loading.lua there was a mistake where a path was described with C:
That file is in the audiobank folder, so there is no need for that C: to be there...
uploading the new build now, but I think I fixed it. Will report asap.
Pirate Myke
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Posted: 4th Sep 2016 15:56
Good luck.
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Duchenkuke
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Posted: 4th Sep 2016 16:00
YES IT WORKED ! FINALLY !


oh man... what a relief.

Thanks for your help guys.
Pirate Myke
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Posted: 4th Sep 2016 16:10
Excellent. Glad it is working for you now.
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DVader
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Posted: 4th Sep 2016 17:15
If you make a million remember the community here ;p Glad you got it working, I'd be mega stressed if I released a game on Steam and found these issues last minute!


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Duchenkuke
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Posted: 4th Sep 2016 17:53
Yeah I was stressed because of this ! xD

So glad that it works now.

And there is a reason I mentioned you guys in the credits



Pirate Myke
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Posted: 4th Sep 2016 17:55
Thank you.
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