Product Chat / [SOLVED] Runtime Error 0

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Duchenkuke
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Posted: 22nd Jan 2021 19:46
Hey guys, can anyone help me with this?

How do I fix this ?



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synchromesh
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Posted: 22nd Jan 2021 20:56
Looks menu related ?
have you got all your menu screen sizes right ?
Im assuming its only for some.
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
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Tauren
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Posted: 22nd Jan 2021 21:20 Edited at: 22nd Jan 2021 21:27
Hi, Duchenkuke. I've seen a lot of errors, I haven't seen this one yet ... I will assume that your script is trying to create a file (or write? Or upload?), but something goes wrong.
Perhaps you have a modified script to load the screen between levels?
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Teabone
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Posted: 22nd Jan 2021 21:39
Looks like the error came up while you are 35% into the loading phase. Wonder what step that is. Does this only happen once, or all the time?
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3com
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Posted: 22nd Jan 2021 21:53
Loading.lua load all the menu image files in the init block, then call them internally in the main block, if you change some image name, you should do the same in the script, although a prefer do not to change anything there.

Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics
cpu mark: 10396.6
2d graphics mark: 947.9
3d graphics mark: 8310.9
memory mark 2584.8
Disk mark: 1146.3
Passmark rating: 3662.4

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synchromesh
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Posted: 22nd Jan 2021 22:09
Quote: "Loading.lua load all the menu image files in the init block, then call them internally in the main block, if you change some image name, you should do the same in the script, although a prefer do not to change anything there."

Makes sense but why does it not happen for everyone ?
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
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3com
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Posted: 22nd Jan 2021 23:41
Loading_main block is a bit hardcoded, you have to take care of what and how you make any change there.

Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics
cpu mark: 10396.6
2d graphics mark: 947.9
3d graphics mark: 8310.9
memory mark 2584.8
Disk mark: 1146.3
Passmark rating: 3662.4

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Duchenkuke
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Posted: 23rd Jan 2021 13:54 Edited at: 23rd Jan 2021 13:54
Thanks for all your comments so far.

Actually this error does not apply to myself.
Its a steam user who has my game. I didnt change any of the loading scripts actually.
Not many people seem to have this problem also..
He's been the first who reported it.

I have no idea how to fix it - I can post the steam discussion board tho to provide a bit more details on this:

https://steamcommunity.com/app/657480/discussions/0/3106888980046608081/
bluemeenie195
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Posted: 23rd Jan 2021 13:59
It's been running smooth for me so far.

I did notice in the first level the fire decal in the barrel stopped animating and wasn't rotating toward player, but still ran fine.

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synchromesh
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Posted: 23rd Jan 2021 14:45
Quote: "Not many people seem to have this problem also.."

Thats why i asked about screen resolutions ( menu screen sizes )
Because its just an odd couple could they be using a weird resolution. It may pay to see if they have anything like that in common ?
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
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Duchenkuke
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Posted: 23rd Jan 2021 14:58 Edited at: 23rd Jan 2021 15:21
I asked him - He has normal 1080p resolution... I will ask again tho

edit: I suggested him to send me his dxdiag file. Maybe I can find out if he has a strange resolution or anything.
bluemeenie195
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Posted: 23rd Jan 2021 15:43
I tried your game on a few different computers to see how the FPS level was and my laptop always gives me problems with the screen resolution.

I had to go to your launch application in Steam and change the compatiblity settings to override the high DPI scaling.

Before I did that the huds in your game were all screwed up, once I changed that it was at the 1920x1080 like it should be.

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Duchenkuke
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Posted: 23rd Jan 2021 15:45
Quote: "I tried your game on a few different computers to see how the FPS level was and my laptop always gives me problems with the screen resolution."


okay thanks for playing and for the info!
Duchenkuke
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Posted: 24th Jan 2021 00:34 Edited at: 24th Jan 2021 00:35
I am almost certain that this applies to laptop players only.

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synchromesh
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Posted: 24th Jan 2021 00:51
I do not have a Laptop to confirm
But you could give out a couple of keys to a few users who may for conformation.
It would be worth it .
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
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bluemeenie195
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Posted: 24th Jan 2021 01:39
I would definitely have them try the compatiblity settings to override the high DPI scaling from the games launcher app in the Steam folder.
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Duchenkuke
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Posted: 24th Jan 2021 07:05 Edited at: 24th Jan 2021 07:44
Quote: "I would definitely have them try the compatiblity settings to override the high DPI scaling from the games launcher app in the Steam folder."


Alright will do that !


Quote: "I do not have a Laptop to confirm
But you could give out a couple of keys to a few users who may for conformation.
It would be worth it . "


yea, good idea! I need to get this fixed soon.

I wrote a steam discussion thread about that error.
Is that the thing you mentioned ? @Bluemeenie ?

https://steamcommunity.com/app/657480/discussions/0/3106888980057238819/
bluemeenie195
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Posted: 24th Jan 2021 11:24
Yes.
Hopefully that is the fix for the problem.
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Duchenkuke
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Posted: 24th Jan 2021 11:49 Edited at: 24th Jan 2021 11:54
unfortunately it isnt.

Still the issue remains (according to the user)

Very frustrating.


Did I explain it right at least?
https://steamcommunity.com/app/657480/discussions/0/3106888980057238819/
Preben
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Posted: 24th Jan 2021 12:02 Edited at: 24th Jan 2021 12:13
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@Duchenkuke The above error is only generated when GG tries to create a render target that need to be on the GPU , so i think he is running out of GPU mem.

Your game at this point (2.5gb GPU mem), just before it try to create a rendertarget:


The 1050 that the user has , is only a 2gb card. so depending on how he's shared GPU mem is setup, he would run out at this point. (The render targets can NOT use shared gpu mem).

In setup.ini you could set "dividetexturesize=4" that should solve it but your game would not look so good. depending on the shared gpu mem setup , he might also be able to run it using "dividetexturesize=2" and it will look better, but he should start using 4 to confirm this is the problem.

FYI: He should change the existing line in setup.ini "dividetexturesize=1" to "dividetexturesize=4" , just to make sure he dont add a new line in setup.ini and it is ignored.

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Duchenkuke
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Posted: 24th Jan 2021 12:19 Edited at: 24th Jan 2021 12:21
Thanks sio much Preben you really are my hero...

I am certain that this is the issue... gotta love steam. People write negative reviews because their system cant handle the game. Thanks for nothing...

But at the same time I am really happy for people liking the game and understanding what I tried to achieve with the atmosphere.
Its really pro's and con's when it comes to releasing a game on steam.
Duchenkuke
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Posted: 24th Jan 2021 18:53 Edited at: 24th Jan 2021 18:54
The problem got solved otherwise LOL

But thanks so much for helping Preben, I am sure this was the problem!

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