Product Chat / [SOLVED] ATTN: The Next

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Flatlander
GameGuru Master
17
Years of Service
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Joined: 22nd Jan 2007
Location: The Flatlands
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Posted: 2nd Nov 2019 04:23
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I first posted this to the store forum and have yet hear from you ... you busy fellow you. I hope he might see this because I am not able to purchase any assets using PayPal. Here's the situation.

After trying to purchase through PayPal and PayPal tries to send me back to the store for confirmation I get this error message:

Whoops, looks like something went wrong.

Of course, it never verifies and confirms the purpose and, obviously, I can't download my new assets. I have tried this several times and on different days--today as well. Also, I tried joining Discord and I'm having issues with that and so I could not use Discord to notify you of this issue. I just wanted to let you know the reason I am using this forum.
Alienware Aurora R7 with SSD 256GB boot drive ( C: ) and a secondary drive ( D: ) that is 2TB
Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 with Intel Turbo-burst
Installed RAM 16.0 GB
64-bit operating system, x64-based processor
Windows 10 Home
NVIDIA GeForce GTX 1070 with 8192 MB GDDR5 and 8095 MB shared system memory

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Belidos
3D Media Maker
9
Years of Service
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Joined: 23rd Nov 2015
Playing: The Game
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Posted: 2nd Nov 2019 10:33
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Your best bet for contacting Jason is on the GCS discord, if I remember right there's a link to it in your account page

Primary Desktop:
i7 7700,k NV1070 8GB, 16GB 3200mhz memory, 1x 2TB Hybrid, Win10.
Secondary Desktop:
i5 4760k, NV960 2GB, 16GB 2333mhz memory, 1x 2TB Hybrid, Win10.
Primary Laptop:
i5, NV1050 4GB, 8GB memory, 1x 1TB HDD, Win10.
Secondary Laptop:
i3, Intel 4000 series graphics, 6GB memory, 1x 500gb HDD, Win8.1.
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3com
10
Years of Service
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Joined: 18th May 2014
Location: Catalonia
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Posted: 2nd Nov 2019 10:55
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Even in the store page there is a link.
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics
cpu mark: 10396.6
2d graphics mark: 947.9
3d graphics mark: 8310.9
memory mark 2584.8
Disk mark: 1146.3
Passmark rating: 3662.4

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The Next
TGC Web Engineer
16
Years of Service
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Joined: 3rd Dec 2007
Location: United Kingdom
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Posted: 2nd Nov 2019 11:28
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@Flatlander

Thanks for reporting I have implemented a fix which should resolve the issue let me know if you still have issues.
Windows 10, Intel i7 4.2 GHz, 16GB DDR4, NVIDIA GTX 780 4GB Superclocked (Passmark: 8056)
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Flatlander
GameGuru Master
17
Years of Service
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Joined: 22nd Jan 2007
Location: The Flatlands
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Posted: 3rd Nov 2019 03:54
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@Belidos and 3Com: Thanks for the links. Unfortunately, I can't seem to register to Discord.

@The Next: Thanks for fixing this. It is now working. I'm grabbing my assets as I type this.
Alienware Aurora R7 with SSD 256GB boot drive ( C: ) and a secondary drive ( D: ) that is 2TB
Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 with Intel Turbo-burst
Installed RAM 16.0 GB
64-bit operating system, x64-based processor
Windows 10 Home
NVIDIA GeForce GTX 1070 with 8192 MB GDDR5 and 8095 MB shared system memory
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