Product Chat / The Big Escape causes error 502 when I try to save stand alone.

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benjiboy
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Posted: 3rd Oct 2019 10:56 Edited at: 3rd Oct 2019 12:12
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I have just verified my files and it still does it. I believe the error is for a missing image file. How can I find out which one?
If I try a 2nd time it reports a 'Can't find the fpm' error but continues to the save dialogue, then dumps you into an empty map. The executable it generates seems to be a random level.
So it cannot find ape.fpm.
I'm not surprised - there's no such file, (it looks like the last 3 letters of the real file name).
I suspect that a) GG editor has corrupted itself, and
b) the Error 502 is not real - merely a symptom of the corruption.
PS, I revalidated my files, (yet again) and it reported 2 invalid files. Just how does it get screwed up so easily?
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synchromesh
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Posted: 3rd Oct 2019 13:42
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Ok at what point does it give you the error
Just tried it and it worked for me .
Are you using the default mapbank folder and the default menu ?
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benjiboy
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Posted: 3rd Oct 2019 17:12
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Before it gets to the save as menu screen. I just start GG, File/Open 'the Big Escape' then File/Save stand alone. It starts to reload the level - I'll have to check what the last processing message is - then I get Error 502.

As an aside, how come you don't get this error, or the classic zombie error ?-)
I'm on the current GG release, have done this on 3 different Win10 m/cs - all up to date with o/s and drivers and the result is consistent. So what is different about your Steam GG install, to mine?
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benjiboy
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Posted: 3rd Oct 2019 19:09
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I was wrong. Two out of 3 Win10 m/c's do this, the 3rd generates a C++ runtime error - 'The application has requested to end in an unexpected way', (or words to that effect). Last-DX9, (Win7) has no problems.
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synchromesh
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Posted: 3rd Oct 2019 19:53 Edited at: 3rd Oct 2019 19:57
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I got the error by deliberately leaving the menu pics out …
other than that it was fine hence asking if your using the default path and menu.

Im all default installation and have nothing special in specs either.
My biggest asset is a Nvidia GTX 960

You will always get those 2 errors on verify … That's stuff activated on first launch of GG
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benjiboy
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Posted: 3rd Oct 2019 20:13 Edited at: 3rd Oct 2019 20:17
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When you say 'deliberately left the menu pics out, synchromesh, what do you mean exactly?
I've not changed any paths, not changed any menu graphics, not actually done anything except load and go.
It is only TBE that does this.

BTW on one of the m/c's I verified - after this error - I got no validation errors. 8<0
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synchromesh
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Posted: 3rd Oct 2019 20:44
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First I loaded it and realised I had my menu so I changed it in the styletext of the standalone to default. Then I got the error.
I noticed although the default menu contents still get carried across to the standalone the menu pics don't.

So I tried a standalone again with default menu and removed some pic folders and that gave me the error .
Probably if you manually copy the menu default folder to the standalone it will work so for some reason either a pic is getting corrupted or missed in the transfer.
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benjiboy
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Posted: 4th Oct 2019 11:55
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I really wish I knew what you're talking about synchromesh.

What I think I understand from what you've said is that it worked for you initially because you had already done something to change menu data and that it stopped working when you reset it to default.

I haven't *ever* changed anything to do with menu systems.
What I have is what gets installed by GG.

So I don't think it's me.

It's burgered - but only since DX11.

It's things like this that cause unrest amongst GG newbs ;-(

I know I've had the software for a few years but I've never been able to use it because of low spec equipment - so I am a newb.
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synchromesh
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Posted: 4th Oct 2019 17:01
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Try a simple test …
Copy the titlesbank / "default" folder from GameGuru to your standalone that gives you the error
See if that stops the 502 error when you try to launch.
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benjiboy
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Posted: 5th Oct 2019 08:33
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There's a misunderstanding there synchromesh.
I don't get the error when I launch the built game.
I get the error before GG has got as far as the save standalone location dialogue.
At that point GG is corrupted and cannot find the fpm and has to be rebooted.

I never get to the point of having a standalone to launch.

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benjiboy
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Posted: 5th Oct 2019 11:06
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Right - I have established that if I try to generate the standalone on a system with the main display a monitor with 1280x1024 resolution and an HD TV as secondary screen, I get this error.
If I change the resoloution to 1280x800 or 1280x720 I still get the error. If I move the GG window to the 2nd HDTV monitor the GG editor window gets messed up and it still generates the 502 error.
Using an HD TV as the only monitor on the same computer it generates the standalone quite happily.
WTF?
Is GG is checking hardware or something?
This all seems a bit daft to me since at runtime it chooses it's graphics dependent upon screen resoloution of the active machine.

If I add a 1280x1024 set of images to the 'theescape' titlesbank, will GG pick it up at build time?
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synchromesh
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Posted: 5th Oct 2019 11:17 Edited at: 5th Oct 2019 13:39
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Ahh right . Total misunderstanding then.
This was the part I was going by in your first post which lead me to believe you had got as far as launching your standalone to at least an empty map.

Quote: "I believe the error is for a missing image file. How can I find out which one?
If I try a 2nd time it reports a 'Can't find the fpm' error but continues to the save dialogue, then dumps you into an empty map. The executable it generates seems to be a random level."

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smallg
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Posted: 5th Oct 2019 12:33
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Quote: "Right - I have established that if I try to generate the standalone on a system with the main display a monitor with 1280x1024 resolution and an HD TV as secondary screen, I get this error.
If I change the resoloution to 1280x800 or 1280x720 I still get the error. If I move the GG window to the 2nd HDTV monitor the GG editor window gets messed up and it still generates the 502 error.
Using an HD TV as the only monitor on the same computer it generates the standalone quite happily.
WTF?
Is GG is checking hardware or something?"

sounds like you're getting the error because one of your monitor's resolutions isn't supported in GG's standalone or perhaps that you simply can't build a standalone with 2 active monitors (can anyone confirm or deny this?)
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3com
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Posted: 5th Oct 2019 13:01
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Quote: "#define RUNTIMEERROR_IMAGENOTEXIST 502"

Or perhaps you has not the appropiate resolution image, GG has different images for different resolutions in languagebank\english\artwork, I was cheking and there is not any for 1280x1024 resolutiuon.
I know you already has tried with different res, but can you make the accurate res pic (1280x1024 ) and try again.
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AmenMoses
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Posted: 5th Oct 2019 13:48
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1280x1024, wow that takes me back some decades!
Been there, done that, got all the T-Shirts!
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3com
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Posted: 5th Oct 2019 15:05
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@ benjiboy
Mybe you'll has to touch resolutions.lua file a bit, somethink like:



hth
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OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics
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granada
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Posted: 5th Oct 2019 16:25
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Quote: " or perhaps that you simply can't build a standalone with 2 active monitors (can anyone confirm or deny this?)"


Just built it with 3 monitors active,saved to desktop with no problem so multiple active monitors are ok. so maybe resolutions might be the priblem

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benjiboy
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Posted: 5th Oct 2019 17:18
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Thanks all for your responses. I will continue to investigate - but just to add a layer of complexity I also get the 502 error on an MSI laptop with a native 1600:900 screen and no second monitor - all files validated okay on both machines.
Is there a log file somewhere I can look at to get more details of just what GG is doing when I get the 502 error?
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smallg
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Posted: 5th Oct 2019 17:51 Edited at: 5th Oct 2019 17:52
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can you run the big escape as a test level without saving it as a standalone?
have you tried to build any other levels as a standalone?
i just tried to build it and it worked fine for me here - even ran the built standalone just to be sure and all looks good.
lua guide for GG
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benjiboy
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Posted: 5th Oct 2019 19:35 Edited at: 5th Oct 2019 19:40
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Yes and Yes, smallg.
TBG is the only one that behaves this way.
I think I might completely delete my GG install on this PC, install only the base GG and see if it still does it.
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OldFlak
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Posted: 5th Oct 2019 23:04 Edited at: 5th Oct 2019 23:05
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Quote: "perhaps that you simply can't build a standalone with 2 active monitors (can anyone confirm or deny this?)"

I have three active monitors - all using same resolution - 1920x1080
For me stand-alone builds fine, but haven't tried with GG sample maps.

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benjiboy
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Posted: 6th Oct 2019 04:42 Edited at: 6th Oct 2019 05:01
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Poking around, there are two DDS files in the big escape.fpm which give me errors if I try to open them in paint.net. They are globalenvmap.dds and watermask.dds.
Are these at all likely to be implicated in the 502 error?

Nope. silly me. If they were the problem it wouldn't matter what display I had attached. >:-{
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benjiboy
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Posted: 6th Oct 2019 21:55
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@3com - tried the resolutions thing - no dice, but thanks anyway.
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Ratall
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Posted: 6th Oct 2019 22:56
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@benjiboy
Are you using scale in windows 10 settings as I have a vague memory of people reporting anything other than 100% causing weird problems.

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benjiboy
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Posted: 7th Oct 2019 06:19
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Hi Ratall.
No I'm not.
I have now built alll the other legacy maps without problem, (other than that you (mostly) can't do 2 builds in a row without restarting GG).
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Belidos
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Posted: 8th Oct 2019 13:59
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Quote: "@benjiboy
Are you using scale in windows 10 settings as I have a vague memory of people reporting anything other than 100% causing weird problems."


What annoys me is gameguru doesn't do scaling properly. On my laptop i have a 1920x1080 screen, but when in 1920x1080 the ext is tiny and hard to read, but if i have my desktop set it to 125% scale for some reason test game runs at 1536x864 even though my actual resolution is 1920x1080 with the GUI and text scaled, it should run in 1920x1080 and scale the GUI, not change my resolution.

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granada
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Posted: 8th Oct 2019 15:47
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Sometimes if you drag it from one screen to another and run a test map it will show on both screens ,that can be fun

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