Product Chat / GameGuru unable to start

Author
Message
and249
5
Years of Service
User Offline
Joined: 13th Dec 2018
Location: Kolkata, India
Posted: 12th Mar 2019 05:22
Hey I downloaded and installed GameGuru today. But it's not starting. Can anybody help me? I've attached a screenshot below.

Thanks in advance.

Attachments

Login to view attachments
OldFlak
GameGuru TGC Backer
9
Years of Service
User Offline
Joined: 27th Jan 2015
Location: Tasmania Australia
Posted: 12th Mar 2019 10:50
Hi there and249

First thing I would do is, verify the installation via Steam - I know it is a new installation since you have only just installed it, but worth a try.
Second thing is to make sure your graphics drivers are up to date.

It would also help if you post your system specs and OS version, so the more techy guys have something to work with to help you. More info you can give the better chances of finding a solution.

Hope that helps.

Reliquia....
aka OldFlak
i7-4790 @ 3.2GHz. 8GB Ram. NVidia GeForce GTX 750. M1: Samsung 31.5" @1920x1080 M2: Acer 24" @ 1920 x 1080. M3: Acer 24" @ 1920 x 1080. OS: Windows 10 Pro 64-bit Insider.
PM
granada
Forum Support
21
Years of Service
User Offline
Joined: 27th Aug 2002
Location: United Kingdom
Posted: 12th Mar 2019 10:51
Need more information ,system ect .but you can try this

Quote: "The application was unable to start correctly(0xc000007b).Click OK to close the application. ... 1.Goto your desktop then right click on that application icon and goto "Properties". 2.Then choose "compatibility" here tick to enable "Run this program in compatibility mode for" then also choose your operating system"


Dave
Windows 10 Pro 64 bit
GeForce GTX 1050 Ti
AMD FX (tm)-9590 Eight-core Processor
31.96 GB RAM
1920x1080,60 Hz
PM
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Posted: 12th Mar 2019 11:27
Firstly can you post your specs … Make and model if possible
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
3com
9
Years of Service
User Offline
Joined: 18th May 2014
Location: Catalonia
Posted: 12th Mar 2019 12:45 Edited at: 12th Mar 2019 12:45
Run Steam as admin.
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics
cpu mark: 10396.6
2d graphics mark: 947.9
3d graphics mark: 8310.9
memory mark 2584.8
Disk mark: 1146.3
Passmark rating: 3662.4

PM
Wolf
Forum Support
16
Years of Service
User Offline
Joined: 8th Nov 2007
Location: Luxemburg
Posted: 12th Mar 2019 14:09
That picture has an odd resolution there. We really need your system specs / your hardware info to see if you can run GG.
Teabone
Forum Support
17
Years of Service
User Offline
Joined: 8th Jun 2006
Location: Earth
Posted: 12th Mar 2019 15:58
try launching it from Steam if you haven't
Twitter - Teabone3 | Youtube - Teabone3 | Twitch - Teabone3 | TGC Assets - Store Link | Patreon - Teabone3

i7 -2600 CPU @ 3.40GHz - Windows 7 - 8GB RAM - Nivida GeForce GTX 960
and249
5
Years of Service
User Offline
Joined: 13th Dec 2018
Location: Kolkata, India
Posted: 13th Mar 2019 03:51
My system specs are:

HDD: 500 GB
RAM: 4 GB
CPU: Intel Core i5 3rd Generation 2.6 GHz
Internal graphics processor
Screen resolution: 1366x768
and249
5
Years of Service
User Offline
Joined: 13th Dec 2018
Location: Kolkata, India
Posted: 13th Mar 2019 03:56
My OS is Windows 7 x64 BTW. But, I am not able to install VCredist 2015. It says "Setup Failed" and shows error code 0x8024007.
Pirate Myke
Forum Support
13
Years of Service
User Offline
Joined: 31st May 2010
Location: El Dorado, California
Posted: 13th Mar 2019 11:47
That error code in windows 7 says that the files are corrupt.
I would try a file verification and then let it fix the files. Give it a try afterwards and see.

Steam should have installed all that for you.
RIP
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit, Screen resolution 1680 x 1050.

New:
Intel(R) Core(TM) i5-8400 CPU @ 2.81GHz, 12GB RAM, Nvidia gtx1050ti 4gb, Windows 10 Home 64bit, Screen resolution 1920 x 1080. System Passmark 3774




Tarkus1971
Audio Media Maker
9
Years of Service
User Offline
Joined: 24th Feb 2015
Location: England, UK
Posted: 13th Mar 2019 11:54
Is it a laptop?
Aftershock Quad Core AMD FM2+ 3.5 GHz 8GB Motherboard and Processor, A7700k apu, Asus GT970 STRIX 4gb Nvidia gfx card.
King Korg Synth, Alesis SR18 Drum Machine, Akai MPX8 sample player, Roland Fantom XA Synth, Axus Digital AXK2 Digital Drum Kit, Novation Ultranova Synth, Waldorf Blofeld Synth, Roland D05 Synth Module, Bluedio Victory V Headphones, AKG K141 Studio Headphones, Lenovo Ideapad, with Windows 10 64bit, 8Gb Ram and AMD A10 7th Gen Graphics. Acer Swift i3 Laptop with Intel Optane memory, Intel 620UHD GPU, Windows 10 64bit.
and249
5
Years of Service
User Offline
Joined: 13th Dec 2018
Location: Kolkata, India
Posted: 13th Mar 2019 11:58
Yes that's a laptop.

I am trying to install Windows 7 SP1 and see if that could solve the problem about VCRedist 2015. I'll let you guys know later.

Otherwise I'll have to request for a refund.
Pirate Myke
Forum Support
13
Years of Service
User Offline
Joined: 31st May 2010
Location: El Dorado, California
Posted: 13th Mar 2019 13:03
This program runs decent on windows 7.
But you are going to have to make sure all your drivers are up to date.
What are the APU specs on that?
RIP
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit, Screen resolution 1680 x 1050.

New:
Intel(R) Core(TM) i5-8400 CPU @ 2.81GHz, 12GB RAM, Nvidia gtx1050ti 4gb, Windows 10 Home 64bit, Screen resolution 1920 x 1080. System Passmark 3774




UNIRD12B
GameGuru TGC Backer
9
Years of Service
User Offline
Joined: 2nd May 2014
Location: Canada
Posted: 13th Mar 2019 13:06
I'd check the on board video card...
It's the most likely culprit in that setup and
4 meg of ram......

UNIRD12B

Let\'s actually make something happen with this one !
and249
5
Years of Service
User Offline
Joined: 13th Dec 2018
Location: Kolkata, India
Posted: 13th Mar 2019 13:15
I have Intel HD 4000 graphics. Does GG run on that?
UNIRD12B
GameGuru TGC Backer
9
Years of Service
User Offline
Joined: 2nd May 2014
Location: Canada
Posted: 13th Mar 2019 13:39
Hi ,
Not even close. ..it's benchmark is around 456
Wayyyyyyyyy below game gurus needs...so...most likely
that is the problem.

Unird12b

Let\'s actually make something happen with this one !
and249
5
Years of Service
User Offline
Joined: 13th Dec 2018
Location: Kolkata, India
Posted: 13th Mar 2019 13:41
Sorry, I didn't get you @Unird12b
UNIRD12B
GameGuru TGC Backer
9
Years of Service
User Offline
Joined: 2nd May 2014
Location: Canada
Posted: 13th Mar 2019 13:50 Edited at: 13th Mar 2019 13:55
Hi again and249 ,
The minimum rating for a video card to run game guru should be around a
benchmark of 1800 or so...yours is around 456 , so , I'd think it's way too slow to run game guru
and might not even be dx11 compatible...hence...errors and non start.

Unird12b
Let\'s actually make something happen with this one !
and249
5
Years of Service
User Offline
Joined: 13th Dec 2018
Location: Kolkata, India
Posted: 13th Mar 2019 13:54
That's sad but I did a bit research and found out that should support DirectX 11
UNIRD12B
GameGuru TGC Backer
9
Years of Service
User Offline
Joined: 2nd May 2014
Location: Canada
Posted: 13th Mar 2019 13:56 Edited at: 13th Mar 2019 14:09
Hi and239 ,
Even if it supports dx11 will still be way to slow to run game guru.

Ps.....how much video ram ? Or is it shared ram only ?

Unird12b
Let\'s actually make something happen with this one !
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Posted: 13th Mar 2019 14:11 Edited at: 13th Mar 2019 14:12
Try this to be sure ..

Click Start->Run / Windows 10 type run in bottom left search bar and hit return

• Type in "Dxdiag" (without quotes)

• Press Enter

Click the Display tab
---------------------

• Look in the upper right

• For Windows 7 look for "DDI Version"

• For Windows 8/10 look for "Feature Levels"

If you do not see "11" in the "DDI Version or "Feature Levels" line, your video card DOES NOT support DX11

The only person ever to get all his work done by "Friday" was Robinson Crusoe..

Attachments

Login to view attachments
PM
UNIRD12B
GameGuru TGC Backer
9
Years of Service
User Offline
Joined: 2nd May 2014
Location: Canada
Posted: 13th Mar 2019 14:15
Intel website says...
Dx11 support....
So is most likely gpu capability and speed and or video card ram.

Unird12b
Let\'s actually make something happen with this one !
and249
5
Years of Service
User Offline
Joined: 13th Dec 2018
Location: Kolkata, India
Posted: 13th Mar 2019 16:01
Good news guys!! I was able to install Win7 SP1. After that VCRedist 2015 was installed successfully. Now GG is running on my laptop. Thanks for your awesome support.
Belidos
3D Media Maker
8
Years of Service
User Offline
Joined: 23rd Nov 2015
Playing: The Game
Posted: 13th Mar 2019 16:17 Edited at: 13th Mar 2019 16:20
Quote: "Not even close."


Quote: "Even if it supports dx11 will still be way to slow to run game guru."


Oh really?



Intel 3000HD running the Easter game at a solid 30fps

It shouldn't even run GameGuru, but it does somehow

Primary Desktop:
i7 7700,k NV1070 8GB, 16GB 3200mhz memory, 1x 2TB Hybrid, Win10.

Secondary Desktop:
i5 4760k, NV960 2GB, 16GB 2333mhz memory, 1x 2TB Hybrid, Win10.

Laptop:
i3, Intel 4000 series graphics, 6GB memory, 1x 500gb HDD, Win8.1.

Attachments

Login to view attachments
UNIRD12B
GameGuru TGC Backer
9
Years of Service
User Offline
Joined: 2nd May 2014
Location: Canada
Posted: 13th Mar 2019 19:38 Edited at: 13th Mar 2019 19:55
Yes dear @belidos......really....Maybe it works for you....but....Usually shouldn't. ..for most.
Minimum specs for game guru at bottom of this page. ....not my words. .....Lee's. ..or at least his reps.

https://www.game-guru.com/features.

And also
https://forum.game-guru.com/thread/212251
" GameGuru currently recommends a PassMark score of 4500 or above, if you have a card that is lower than that on the above website then it is time for an upgrade you are falling behind! I would recommend this for other games as well, you will appreciate the difference."

didn't say it wouldn't run. ...but would.....PROBABLY run too slow if it did.

https://www.videocardbenchmark.net/gpu.php?gpu=Intel+HD+3000
Benchmark = 349 ?
In your pic @belidos ...you have refresh rate set to 60 and show a scene running at only 33fps
but hey....as long as your happy and it's working for you.....enjoy !

@and239 glad you got it working....try pressing F11 while you are running a map and see how many FPS
you are able to render....and is it fairly smooth ?
Hope you enjoy game guru.....is a lot of fun .....

Unird12b
Let\'s actually make something happen with this one !
Wolf
Forum Support
16
Years of Service
User Offline
Joined: 8th Nov 2007
Location: Luxemburg
Posted: 13th Mar 2019 21:12
I also agree that your hardware will likely not let you run GG in any meaningful way.
Belidos
3D Media Maker
8
Years of Service
User Offline
Joined: 23rd Nov 2015
Playing: The Game
Posted: 13th Mar 2019 21:48 Edited at: 14th Mar 2019 05:56
@unird12b yes i know its running at 60hz with a framerate of 33fps .... 60hz is the most common frequency for most monitors 1080p or lower, thats why vsync is almost always 60, not exactly sure what relevance you are trying to attach to the frequency of my monitor, because there is none

As to the 33fps, 1) thats an extremely high fps for a laptop using integrated graphics, even the newer version of the intel gpu wont do much bettet. 2) you know that hd movie you watched the other day? That was filmed at 24fps, 26-28fps is around the point in the curve where the increase in fps vs how you perceive begins to level out, meaning that unless youre playing competitive games it really doesnt make much difference, anywhere between 30 and 60fps is more than enough for most games.

What i meant with my picture was to dispute the claim that an intel 4000 wouldnt even come close to running gameguru at all, it shows that obviously it can run gameguru, not at super speeds, but well enough to use it.

Primary Desktop:
i7 7700,k NV1070 8GB, 16GB 3200mhz memory, 1x 2TB Hybrid, Win10.

Secondary Desktop:
i5 4760k, NV960 2GB, 16GB 2333mhz memory, 1x 2TB Hybrid, Win10.

Laptop:
i3, Intel 4000 series graphics, 6GB memory, 1x 500gb HDD, Win8.1.
UNIRD12B
GameGuru TGC Backer
9
Years of Service
User Offline
Joined: 2nd May 2014
Location: Canada
Posted: 13th Mar 2019 22:56
@belidos.......fine,,,have it your way.....yours works for YOU
so logically it Will work for everyone.

I was Trying to give councel based on Facts from Game Gurus info
on Recommended Basic suggestions for video cards as posted here on THEIR site.

The one being mentioned here is about 1/10 of that benchmark level and so
LOGICALLY and REASONABLY and MATHEMATICALLY.......Game Guru feels that MOST
people using a card below their MINIMUM suggested rating would MOST LIKELY.....USUALLY , GENERALLY
not get that great of a performance while using Game Guru.
Now, I Know that was too simple for you to accept as written....because...YOU.....get such great results even
using a system that's archaic , but , consider for a second that not everyone is as "special" as you and
has such gifts , I'm sure not , so imagine some poor guy that just bought Game Guru.

Ok now , go ahead and correct my grammar ( I used "and" improperly instead of a comma ).
Correct my math also , I did say 1/10 when it's closer to 1/9.73654th

Other than that ,
let's all continue to have fun with Game Guru and let's Try to make HELPFUL comments
if we feel we need to at all....not just to have something to say about everything. ..just to say something.

Ps. @Wolf thank you for your precise helpful comment....you are very knowledgeable and Always kind in your words....
and reasonable.

Unird12b

Let\'s actually make something happen with this one !
Avenging Eagle
18
Years of Service
User Offline
Joined: 2nd Oct 2005
Location: UK
Posted: 13th Mar 2019 23:47
Calm down, sugar

AE
Pirate Myke
Forum Support
13
Years of Service
User Offline
Joined: 31st May 2010
Location: El Dorado, California
Posted: 14th Mar 2019 03:05
OK, lets keep it calm here please.

Each machine is different and some older ones work great, and some dont.

The minimum specs posted on the forum are a general guide line.

Play with it and load it up and see how it acts. But that laptop is under powered for game development.
RIP
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit, Screen resolution 1680 x 1050.

New:
Intel(R) Core(TM) i5-8400 CPU @ 2.81GHz, 12GB RAM, Nvidia gtx1050ti 4gb, Windows 10 Home 64bit, Screen resolution 1920 x 1080. System Passmark 3774




UNIRD12B
GameGuru TGC Backer
9
Years of Service
User Offline
Joined: 2nd May 2014
Location: Canada
Posted: 14th Mar 2019 03:11
Thank you @PM ,
I figured that too , based on the info available.

Unird12b
Let\'s actually make something happen with this one !
and249
5
Years of Service
User Offline
Joined: 13th Dec 2018
Location: Kolkata, India
Posted: 14th Mar 2019 04:21
Quote: "OK, lets keep it calm here please.

Each machine is different and some older ones work great, and some dont.

The minimum specs posted on the forum are a general guide line.

Play with it and load it up and see how it acts. But that laptop is under powered for game development."


Yeah I know.
smallg
Community Leader
18
Years of Service
User Offline
Joined: 8th Dec 2005
Location:
Posted: 15th Mar 2019 08:48
So are we saying the minimum specs have actually decreased since moving on from DX 9? As long as you can run DX 11 you should be able to start up GG?
Also is the optimise for laptop setting still a thing? I know preben spent a lot of time making sure laptops could handle GG - if it is still a thing have you tried with it on / off to compare?

Also worrying about minimum specs is not really that much of a deal anymore as you can simply return games and such that don't work for your PC now compared to before when we had license keys
lua guide for GG
https://steamcommunity.com/sharedfiles/filedetails/?id=398177770
windows 10
i5 @4ghz, 8gb ram, AMD R9 200 series , directx 11
yrkoon
20
Years of Service
User Offline
Joined: 14th Jan 2004
Location:
Posted: 15th Mar 2019 11:41
Quote: "Also worrying about minimum specs is not really that much of a deal anymore as you can simply return games and such that don't work for your PC now compared to before when we had license keys "

That is very true and convenient, but when buyers complain, the tune usually is "Darned GG won't run on my machine", rather than "Darned old notebook won't run fresh install of GG"
Lives of great men all remind us we may make our lives sublime
Core i7 4710 QM GTX 980 MQ 16GB RAM Win7
PM
and249
5
Years of Service
User Offline
Joined: 13th Dec 2018
Location: Kolkata, India
Posted: 16th Mar 2019 11:57
I think by upgrading my RAM to 8 gb will make GG run smoothly. What do you guys think?
smallg
Community Leader
18
Years of Service
User Offline
Joined: 8th Dec 2005
Location:
Posted: 16th Mar 2019 13:21
not really, GG can only use less than 4gb anyway and shouldn't really be using all of that unless in a full map so unless your system or background tasks are using a lot i think 2 or 3gb free is already fine, though it might be good for your case as you're using shared ram for your graphics card but your graphics card is just going to limit the FPS regardless so i wouldn't expect a huge boost.
lua guide for GG
https://steamcommunity.com/sharedfiles/filedetails/?id=398177770
windows 10
i5 @4ghz, 8gb ram, AMD R9 200 series , directx 11

Login to post a reply

Server time is: 2024-04-18 12:23:31
Your offset time is: 2024-04-18 12:23:31