Product Chat / Run time erorr

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rich38
6
Years of Service
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Joined: 27th Mar 2018
Location:
Posted: 28th Mar 2018 08:08
hi everyone,
i need some help about some issue on the software Game Guru, the software wont open and pop up runtime error
best regard,

thanks
Rich
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synchromesh
Forum Support
10
Years of Service
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Joined: 24th Jan 2014
Location:
Posted: 28th Mar 2018 10:17
Is that all it says " Runtime Error " ?
No numbers or any other information ... Your going to have to give us a little more to go on ..
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
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UNIRD12B
GameGuru TGC Backer
10
Years of Service
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Joined: 2nd May 2014
Location: Canada
Posted: 28th Mar 2018 13:55
Have game guru update all its files and then retry.

Unird12b
Let\'s actually make something happen with this one !
synchromesh
Forum Support
10
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Joined: 24th Jan 2014
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Posted: 28th Mar 2018 19:01
First thing to try is verifying your installation via steam ..
What version are you using and what's your specs .. Especially GFX Card ?
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
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rich38
6
Years of Service
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Joined: 27th Mar 2018
Location:
Posted: 29th Mar 2018 05:00
hi everybody,

thank you for a very quick response to my message, i do have some info about Display Mode Error:
W1024H600D22R60 HAL A = 0P=64 and run error :0 its been 3 days when i purchase this software but since then then i never open the software to start making games and im using 32 bit loptop and windows 7

thanks
Rich3810
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Pirate Myke
Forum Support
14
Years of Service
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Joined: 31st May 2010
Location: El Dorado, California
Posted: 29th Mar 2018 05:08
Can you list your system specs please?
Operating system and graphics card also.

Looks like you may have a graphics card that may not support shader model 3 or 5.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit, Screen resolution 1680 x 1050.

rich38
6
Years of Service
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Joined: 27th Mar 2018
Location:
Posted: 29th Mar 2018 05:22
the processor intel(R) atom 1.60 Ghz
memory 1.GB
32 bit OS
any solution ?
thanks
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Pirate Myke
Forum Support
14
Years of Service
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Joined: 31st May 2010
Location: El Dorado, California
Posted: 29th Mar 2018 05:28 Edited at: 29th Mar 2018 05:29
I am going to refer you to this post.
https://forum.game-guru.com/thread/212251

Is there a chance you can get a hold of a more powerful computer?
You could try setting all the settings on lowest and see, but I am still guessing it is your graphics card or on the mother board graphics that are stopping you.

If you can not get another machine, then you may want to apply for a refund, so dont over use it till you make a decision.

My system specs below are about the lowest you really want to go with.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit, Screen resolution 1680 x 1050.

rich38
6
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Joined: 27th Mar 2018
Location:
Posted: 29th Mar 2018 05:30
i have an apple mac 3 years old but i dont know if that game guru software that i purchase will work on my MAC
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rich38
6
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Joined: 27th Mar 2018
Location:
Posted: 29th Mar 2018 05:42
hi
so even though i download my software to my Laptop if i buy a new one i can download it again?
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Pirate Myke
Forum Support
14
Years of Service
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Joined: 31st May 2010
Location: El Dorado, California
Posted: 29th Mar 2018 05:52
Wont run on a mac without a windows emulator program.
As long as Game Guru is in your steam account, then you can put it on another computer. You just cant run them at the same time.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit, Screen resolution 1680 x 1050.

rich38
6
Years of Service
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Joined: 27th Mar 2018
Location:
Posted: 29th Mar 2018 06:34
thanks im downloading the window emulator on mac
thanks for help
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MooKai
GameGuru TGC Backer
15
Years of Service
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Joined: 22nd Jul 2009
Location: World
Posted: 29th Mar 2018 16:53
The error message says you have a 1024x600 desktop resolution?
I’ve never seen such a strange resolution
Maybe GameGuru don’t like that resolution
I guess your notebook is below the minimum specs for GG. Time to upgrade your hardware...
Old school FPS fan, DOOM!!! Why GG not working on my AMIGA 500?
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AmenMoses
GameGuru Master
8
Years of Service
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Joined: 20th Feb 2016
Location: Portsmouth, England
Posted: 29th Mar 2018 21:15
1024x600? Sounds more like a 20 year old Mac than 3!

I have a 2012 Mac, screen resolution is 2880x1800, cpu is i7, runs windows like a dream in bootcamp.

Been there, done that, got all the T-Shirts!
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