Product Chat / Cant download store items.

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Akarios
8
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Joined: 4th Oct 2016
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Posted: 7th Oct 2016 11:23
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Recently I purchased a pack of ítems from the gameguru store,but when i go to gameguru and click on download it says "nothing to download" i already palled it and it appears on mi purchases at mi account,so why did gameguru cant download it?
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granada
Forum Support
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Joined: 27th Aug 2002
Location: United Kingdom
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Posted: 7th Oct 2016 13:10
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Hi,you need to ask here on the store forum.

http://https://www.tgcstore.net/forum

Dave
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Jerry Tremble
GameGuru TGC Backer
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Joined: 5th Nov 2012
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Posted: 7th Oct 2016 13:46
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Quote: "Recently I purchased a pack of ítems from the gameguru store,but when i go to gameguru and click on download it says "nothing to download" i already palled it and it appears on mi purchases at mi account,so why did gameguru cant download it?
"


That happened to me last week. It turned out I was just trying too quickly. I tried again after about 10 minutes and all was good!
Desktop: i7 4770@3.4Ghz, 12GB RAM, Win 10/64, GeForce GTX 1080, 1TB SSD, 1TB HDD; Laptop: i7 4800MQ@2.7Ghz, 16GB RAM, Win 10/64, GeForce GTX870M , 1TB SSD.
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OldFlak
GameGuru TGC Backer
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Joined: 27th Jan 2015
Location: Tasmania Australia
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Posted: 7th Oct 2016 14:01
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Hi
Someone posted about similar issue in new store forums, and there was apparently an internal error that should be fixed now.

So give another try

Reliquia....
Intel(R) Core(TM) i3-4160 @ 3,60GHz. 8GB Ram. NVidia GeForce GTX 750. Acer 24" Monitors x 2 @ 1920 x 1080. Windows 10 Pro 64-bit.
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