Product Chat / Gameguru errors

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PCS
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Posted: 5th Oct 2016 18:43
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Hi all Please help , before gameguru gave a few errors but after the latest update it has been giving me even more errors and earlier when gameguru gave an error my pc threw out a blue screen and then when i restarted my pc and i start gameguru it gives me the following error no matter how many times i try and gameguru wont open any more.
I would really like any to all help.

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Belidos
3D Media Maker
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Joined: 23rd Nov 2015
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Posted: 5th Oct 2016 18:49 Edited at: 5th Oct 2016 18:51
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#define RUNTIMEERROR_IMAGENOTEXIST 502

looks like there's some image it's trying to load is either missing or corrupt.

Go into steam and get it to verify your files.

i5, NV960 2GB, 16GB memory, 2x 2TB Hybrid, Win10.
i3 , Intel integrated graphics, 6GB memory, 512GB Generic SATAIII Win8.1.
Intel Celeron (duel Core), Radeon integrated graphics, 4GB memory, 180gB Generic SATAII, WinVista.
Q6600, Intel integrated graphics, 8GB memory, 512GB Generic SATAII, Win7.
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Pirate Myke
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Joined: 31st May 2010
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Posted: 5th Oct 2016 18:51
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Have you tried verifying the game cache files? looks like one of the core files is missing.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit, Screen resolution 1680 x 1050.

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PCS
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Posted: 5th Oct 2016 19:15
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Thank you .

wil it work if I reinstall it?
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Pirate Myke
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Posted: 6th Oct 2016 04:18
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Sorry for the delayed response. Had an important meeting at work. I would try a file verification first, and then reboot then start steam then game guru. This normally takes care of those kind of errors.

Since it appeared that a system file is the culprit here.

Let me know if this works for you.
Also if on a win 10 system , maybe try setting all the executables in the Game Guru folder to run as admin.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit, Screen resolution 1680 x 1050.

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PCS
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Posted: 6th Oct 2016 14:02
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HI guys. sorry I only report back now.

Pirate Myke , and Belidos thanks you for the assistance.
I reinstalled it and that solved the problem.
all is ok .

Pcs.killer
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Pirate Myke
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Posted: 6th Oct 2016 14:06
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Great to hear.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit, Screen resolution 1680 x 1050.

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