Product Chat / Problems starting GG NEW

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Mortt
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Posted: 3rd Sep 2016 12:53
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Hi all
Today have problem with GG starting.
It will load to terrain then runtime 502 error.
It then freezes.

Wonder if anyone else is having same problem.

In process of installing from backup.
Will see how that works out.

(Custom) Intel i7 3.3 Mhz. 16 GB fast ram. EVGA Nvidia 560 Ti 4GB. Dell US27 2560 x 1440. AOC 24 1920 x 1080. Awesome.
Next G. Card EVGA GeForce GTX 970 Superclocked ACX 2.0 Gaming 4GB GDDR5 PCIe3.0 Graphics Card.
Would Like EVGA NVIDIA GeForce GTX 1080 8GB GDDR5X PCIe3.0 Graphics Card
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Pirate Myke
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Joined: 31st May 2010
Location: El Dorado, California
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Posted: 3rd Sep 2016 16:58
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Hmm strange indeed.
#define RUNTIMEERROR_IMAGENOTEXIST 502

Appears some image to the editor does not exist anymore.

Maybe try a file verification if your backup does not work.
Let us know what the outcome is.

Thanks
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit, Screen resolution 1680 x 1050.

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Mortt
8
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Joined: 16th May 2016
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Posted: 4th Sep 2016 09:46
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It appears that a windows 10 update had caused some problems with windows defender. Still a bit of an issue here.
But had a backup. So uninstalled all the GG folders rebooted PC and reinstalled GG from the backup.

All seems to be working fine, except for windows defender issue.

Problem started when I was using GG and windows 10 update happened at same time. Guess that it corrupted the game level I was working on and somehow got stuck in GG as default start map.

But all is ok now.
Took me about 8 hours to find problem and sort.
Auto updates damn.
(Custom) Intel i7 3.3 Mhz. 16 GB fast ram. EVGA Nvidia 560 Ti 4GB. Dell US27 2560 x 1440. AOC 24 1920 x 1080. Awesome.
Next G. Card EVGA GeForce GTX 970 Superclocked ACX 2.0 Gaming 4GB GDDR5 PCIe3.0 Graphics Card.
Would Like EVGA NVIDIA GeForce GTX 1080 8GB GDDR5X PCIe3.0 Graphics Card
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Pirate Myke
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14
Years of Service
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Joined: 31st May 2010
Location: El Dorado, California
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Posted: 4th Sep 2016 12:51
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Glad to hear the issue seems to be resolved at the moment.

You can maybe try excluding the C:\Users\YourProfile\AppData\Local\Temp folder from Defender and see if that might make a difference for you.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit, Screen resolution 1680 x 1050.

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