Bug Reports / runtime error 0

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smallg
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Posted: 22nd Jan 2016 10:14 Edited at: 22nd Jan 2016 10:27
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not sure what happened but everytime i click to open gameguru it now tells me runtime error 0 and when i click ok it just comes back up after a couple seconds (after GG tries to reload)
the splash screen doesnt get past "game guru christmas"

tried verifying my files
tried disabling my antivirus
i havent updated any drivers or windows

system specs


anyone else had this?

from Lees post here https://forum.game-guru.com/thread/213939#msg2534686 this seems to be a
Quote: "#define RUNTIMEERROR_GENERICERROR 0"
... helpful
life\'s one big game

windows vista ultimate

i5 @3.3ghz, 4gb ram, AMD R9 200 series , directx 11
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3com
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Posted: 22nd Jan 2016 14:26 Edited at: 22nd Jan 2016 14:27
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Ya, it looks like undefined error, meaning it could be any issue. So the cause can be one for me, and another different one for you.

I've experienced sometimes that error. I've noticed GG getting error, when I run Bandicam while GG is open.

I thought because both working with DX, It looks like GG want to to be the only one, using DX.

Edit: do you tried running GG as admin?

3com
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics

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smallg
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Posted: 22nd Jan 2016 14:42
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yep tried admin mode just in case and tried closing everything i can get away with and still the same.
also went back to the previous build and still getting the same issue so i moved back to the christmas build.
life\'s one big game

windows vista ultimate

i5 @3.3ghz, 4gb ram, AMD R9 200 series , directx 11
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wermer
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Posted: 22nd Jan 2016 19:12
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Any info in 'Guru-MapEditor.log'?
What was the last thing you were working with before this started?
Delete local content, then run CCleaner on your registry and reinstall?
Windows 10 Home 64-bit / Intel i5 2500k @ 4.4Ghz + Asetek 510LC / Intel DP67DE / Intel 530 Series 240GB SSD / 12GB Kingston KVR 1333 / XFX Radeon R9 285 / Corsair TX 650 / Antec 300
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smallg
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Posted: 22nd Jan 2016 19:23
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Quote: " 'Guru-MapEditor.log'? "

should be in the steam folder right along with the core files? i dont have 1.

Quote: "What was the last thing you were working with before this started?"

i can't remember as it was few days ago but it was all fine as far as i recall and i havent added anything new or made changes to the core product... my intuition is telling me it must be an external program causing the issue but i can't think of anything that i have changed.

Quote: "Delete local content, then run CCleaner on your registry"

good advice but i have already tried it along with many verifications via steam
Quote: " and reinstall?"

i'm currently doing a clean install of GG and will see if that will run, that way i will know if it's an outside issue or something corrupt in my old files that isn't getting caught by steam.
just need to wait 4hours for it to download
life\'s one big game

windows vista ultimate

i5 @3.3ghz, 4gb ram, AMD R9 200 series , directx 11
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3com
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Posted: 22nd Jan 2016 19:30
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Does this happens running GG directly from exe file, or thru steam?
Does you got some steam update before that issue starting?
Any corrupted map? if so, remove it, and try again:

Are you willing to remove all the entity stuff, and adding one by one and try, if work, try the next one, till you get the culprit?
If you run fresh install, then you can do so, with stuff.

3com


Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics

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3com
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Posted: 22nd Jan 2016 19:33
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You should have "Guru-MapEditor.txt" file telling something like:

Quote: "277574313 : Terminated because 908=1"

in the last line.

3com
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics

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synchromesh
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Posted: 22nd Jan 2016 22:58 Edited at: 22nd Jan 2016 22:58
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A long shot but have you tried reinstalling your DX9 Runtime files ...
You can manually reinstall them from your GameGuru _CommonRedist / DirectX folder...

Just a thought ..
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
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smallg
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Posted: 23rd Jan 2016 01:00
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tried a clean version of GG and still the same error

Quote: "A long shot but have you tried reinstalling your DX9 Runtime files ...
You can manually reinstall them from your GameGuru _CommonRedist / DirectX folder..."

that actually updated a load of files but still giving the same error after, i'm thinking i must have removed a game that removed dx9 somehow, is there any other requirements for GG? i already did the vcredist as well but that didnt help.
life\'s one big game

windows vista ultimate

i5 @3.3ghz, 4gb ram, AMD R9 200 series , directx 11
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3com
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Posted: 23rd Jan 2016 11:59
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Perhaps nothing to do, but I remember you removing some "d3dx9.dll" file, to try AAA lights...

Did you tried running GG from their exe file, instead of thru steam?

Do you considere restore pc to a safe point, when all working right?

3com
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics

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smallg
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Posted: 23rd Jan 2016 20:46
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Quote: "Did you tried running GG from their exe file, instead of thru steam?

Do you considere restore pc to a safe point, when all working right?"

yep, same error
just tried it but i dont think i can go back far enough as it only gives me 3 days and didn't work towards solving the issue.

life\'s one big game

windows vista ultimate

i5 @3.3ghz, 4gb ram, AMD R9 200 series , directx 11
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3com
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Posted: 23rd Jan 2016 21:50
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What's about latest card dirvers?

Did you tried running GG just with stock stuff?

Had you wrote some script to bypass that issue? something like:



Just kidding mate.

Finally you've the "Green button", AMD has change something regard their soft, but not sure it has something to do.

Quote: "AMD today announced a major change to its graphics drivers as its Catalyst suite is being replaced with the new Radeon Software Crimson Edition"


Source: https://www.techpowerup.com/reviews/AMD/Radeon_Crimson_Edition_Drivers/

3com




Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics

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smallg
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Posted: 31st Jan 2016 16:25
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so now im back from my vacation i decided to try fix my issue again and finally solved it.
for anyone who may get a similar issue mine was fixed by completely uninstalling my graphics card driver and restarting my PC, then installing the driver again and 1 more restart later and everything was working.
*note* it's important to uninstall the driver first as simply downloading the latest and trying to install it over the top didn't fix the issue.

weirdly enough device manager in windows was reporting no issues and every game i have installed still played perfectly normal (before the uninstall/reinstall of the driver), it was only GG that was having issues.
i did manage to find GPU-Z which was telling me my card was having issues with OpenCL (and/or OpenGL, i dont know what these are) which ultimately led me to the solution.
life\'s one big game

windows vista ultimate

i5 @3.3ghz, 4gb ram, AMD R9 200 series , directx 11
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Pirate Myke
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Posted: 31st Jan 2016 17:07
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Interesting. Glad your machine is working now.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit

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3com
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Posted: 31st Jan 2016 17:29
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Nice to know.
I see Nvidia corp. very focused to their games lately.

3com
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics

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nuncio
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Posted: 19th Feb 2016 00:06
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i get runtime "error 0" when i start test game in one map. i have to manually close GG and restart it. it never works
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spudnick
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Posted: 6th Mar 2016 23:12
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I have also experienced this error 0 Twice on different machines, in my case both has been resovled by updating graphics card drivers.
My 3rd pc has been fine
And also my Acer A8 with R5 gfx

Extra info

1 pc had intel cpu and Nvidia 550 gti gfx on win 8
2nd pc had Amd cpu and Nvidia Quadro gfx on win 10
3rd pc had intel i5 cpu and Nvida 750Ti gfx on Win 10
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