Product Chat / Problem with downloading/logging into gg store by GG

Author
Message
WheresWaldo?
9
Years of Service
User Offline
Joined: 31st Jul 2015
Location:
Profile
Posted: 31st Dec 2015 05:34
Link
Well today I decided to boot up GG for the first time in a month, so now I cant get out of the screen with the videos AND now I cant even download a thing I bought last night as it no longer shows up in my purchases bar, looks like my 10 cents just got robbed my GG store.

Can someone fix this PLS

when I try downloading the items it comes up with Invalid Username/Pasword (1147) even though ive logged in with everything correct.
PM
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 31st Dec 2015 08:16
Link
Quote: " so now I cant get out of the screen with the videos"


Can you be a bit more specific on this ... you make it sound like it locks at the video screen ...but are still able to click add entity ...but cannot see your purchased folder ?

Quote: "when I try downloading the items it comes up with Invalid Username/Pasword (1147) even though ive logged in with everything correct."

This would be better posted in the store section but lets deal with one at a time ..
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
WheresWaldo?
9
Years of Service
User Offline
Joined: 31st Jul 2015
Location:
Profile
Posted: 31st Dec 2015 12:27
Link
It locks me out of the map editor but I can still use the entities and stuff.
its been happening ever since I got a store account
PM
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 31st Dec 2015 13:01
Link
Well its unlikely the store is related to running the program ...
Have you verified your installation ... The first thing is to get GameGuru running
Have you verified your installation ...A lot can happen in a month ..

Go to your steam library and right click on GameGuru...Select "properties" .....then select "local files" and finally "verify integrity of game cache"

See if that brings anything to light and fixes your issue ...
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
WheresWaldo?
9
Years of Service
User Offline
Joined: 31st Jul 2015
Location:
Profile
Posted: 31st Dec 2015 13:02
Link
I done that, no luck. may aswell reinstall GG.
PM
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 31st Dec 2015 13:41
Link
That would be my next recommendation anyway ....
Your files folder should stay intact so you shouldn't lose any previous work.
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
WheresWaldo?
9
Years of Service
User Offline
Joined: 31st Jul 2015
Location:
Profile
Posted: 3rd Jan 2016 14:02
Link
Sorry for the late response, doesn't work whatsoever when I reinstalled. I don't know whats the problem but also theres huge amouts of lag when I run it on a system that's well over the recommended specs. Im using the Christmas build.
PM
WheresWaldo?
9
Years of Service
User Offline
Joined: 31st Jul 2015
Location:
Profile
Posted: 3rd Jan 2016 14:06
Link
And I mean when I click close on the video's tab it wont close.
PM
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 3rd Jan 2016 15:51
Link
I hope you don't have the latest NVidia driver installed! From what I understand that hoses everything up.
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 4th Jan 2016 01:59
Link
Quote: "I hope you don't have the latest NVidia driver installed! From what I understand that hoses everything up."


Hmm that's a good point .... Can you run a blank test game or will it not let you do that either ?
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
WheresWaldo?
9
Years of Service
User Offline
Joined: 31st Jul 2015
Location:
Profile
Posted: 4th Jan 2016 02:25
Link
I don't have a NVidia card, I have a AMD card
PM
Pirate Myke
Forum Support
14
Years of Service
User Offline
Joined: 31st May 2010
Location: El Dorado, California
Profile
Posted: 4th Jan 2016 03:01
Link
Can we get your complete system specifications please. This will help us help you.

Thanks.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit

PM Email
WheresWaldo?
9
Years of Service
User Offline
Joined: 31st Jul 2015
Location:
Profile
Posted: 4th Jan 2016 12:38
Link
AMD Radeon R9 270 OC,
8GB RAM
AMD Phenom X4 955 II Processor @ 3.2GHZ 4 Core.
Windows 7 Ultimate.
PM
LeeBamber
TGC Lead Developer
24
Years of Service
User Offline
Joined: 21st Jan 2000
Location: England
Profile
Posted: 4th Jan 2016 13:59
Link
@WheresWaldo : If you are still having issues, if you can use Bandicam to capture a video of you launching GameGuru from the Steam page and going to the section which is failing for you, I will have a great idea where you are and what the issue might be. Thanks!
PC SPECS: Windows 8.1 Pro 64-bit, Intel Core i7-5930K (PASSMARK:13645), NVIDIA Geforce GTX 980 GPU (PASSMARK:9762) , 32GB RAM

PM Email Website
WheresWaldo?
9
Years of Service
User Offline
Joined: 31st Jul 2015
Location:
Profile
Posted: 12th Jan 2016 12:37
Link
Sorry for the late response, lee, I use DXTory so I will film in a bit
PM
Back to top

Login to post a reply

Server time is: 2024-11-25 07:28:05
Your offset time is: 2024-11-25 07:28:05