Website/Forum Feedback / Buy Store Points - Fails

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OldFlak
GameGuru TGC Backer
9
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Joined: 27th Jan 2015
Location: Tasmania Australia
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Posted: 2nd Sep 2015 03:53
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Just tried to buy points from GG site - same thing happens last time I tried (few months back) just an endless cycle of confirm order, must login message, login, and start again. Confirm order, get nust login message, login.......

Tried with three browsers, IE, Edge and Firefox - all same scenario. I just can't buy points via GG site.

As with last time this happened, I went to TGC site loged in, ordered points, confirmed order, and everything goes thru as expected.

OldFlak....

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Teabone
Forum Support
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Joined: 8th Jun 2006
Location: Earth
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Posted: 2nd Sep 2015 04:24
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Very strange, hopefully someone will be able to come and help with your situation soon.
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The Next
TGC Web Engineer
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Joined: 3rd Dec 2007
Location: United Kingdom
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Posted: 4th Sep 2015 16:40
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This can sometimes happen the best thing to do is to logout from the game creators website and login again, that should trigger a new browser session that won't keep logging you out.

If that doesn't help there are plans to change the way the checkout process works as I am aware the current system is a bit ropey.
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OldFlak
GameGuru TGC Backer
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Joined: 27th Jan 2015
Location: Tasmania Australia
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Posted: 5th Sep 2015 11:34 Edited at: 5th Sep 2015 11:35
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Thanks @The Next for the input.

Just to clarify, this only happens on GG site, all works fine from TGC main site.

So in the meantime I just buy points via TGC site. Not a show stopper, just wanted to let you guys know the problem is there.


OldFlak....
Intel(R) Core(TM) i3-4160 @ 3,60GHz. 8GB Ram. NVidia GeForce GTX 750. Acer 24" Monitors x 2 @ 1920 x 1080.
Windows 8.1 64-bit. Windows 10 Pro 64-bit.
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