Product Chat / Game Guru does not load properly, startup problems, wont test game

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teamhalo
3D Media Maker
19
Years of Service
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Joined: 6th Nov 2005
Playing: Gears of War 4
Posted: 13th Mar 2015 16:17 Edited at: 13th Mar 2015 16:18
Please see attached. I'm not sure what happened, but one of the updates corrupted Guru for me. When ever I launch, it loads two applications and one the editor is a small square in the top left of the screen, and the main editor is all black. Test game does not work.

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Pirate Myke
Forum Support
14
Years of Service
Recently Online
Joined: 31st May 2010
Location: El Dorado, California
Posted: 13th Mar 2015 16:59
Things like this do happen during updates.

Can you do a file verification for GG please and see if it will recue for you the missing files.

This should take care of it, plus a restart steam and GameGuru, has helped this also.

Let me know if you are still having issues, as we thought this had been solved already. Thanks
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit

Jerry Tremble
GameGuru TGC Backer
12
Years of Service
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Joined: 5th Nov 2012
Location: Sonoran Desert
Posted: 14th Mar 2015 01:05
Welcome to the club, teamhalo! LOL, I think everybody's had that problem at least once! It's easily fixed, though!
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
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3com
10
Years of Service
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Joined: 18th May 2014
Location: Catalonia
Posted: 15th Mar 2015 05:10
This usually happens when you do not update regularly.
I experienced a similar problem with an upgrade, let's say I had downloaded version 1.16 and 1.19 skipping the intermediate versions (1.17/1.18), this caused a problem in the operation of GG due to missing files, steam could not sync your files with you had installed; so I decided to use the option of checking the cache. Please see the image below, tells you how, to do this solved my problem.

It is in Spanish, but I trust that you will know the menus associated with yours.





hth

3com
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 8.1 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics

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Pirate Myke
Forum Support
14
Years of Service
Recently Online
Joined: 31st May 2010
Location: El Dorado, California
Posted: 15th Mar 2015 16:54
A very informative post 3com, Thank you for sharing.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit

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