Product Chat / Suddenly, The Guru Crashes

Author
Message
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 1st Mar 2015 17:19 Edited at: 1st Mar 2015 17:26
Link
I've been working on some entities most of the morning. After tweaking the mesh, UV maps, whatever, I would load into GG to test, see how it looks, then exit, go back into Blender, do some work, export, delete my bin and dbo, and relaunch GG. All was fine until sometime between 9 am and 10 am my time. (I'm GMT- 7). Now all I get is this, every time, even after a reboot:



The editor will reset eventually, attempt to return to it's previous session, and come back exactly the same.

Now before I uninstall and venture into the unknown (I've never had to uninstall and reinstall anything from Steam, so I'm not sure what will happen):

1. Is this possibly related to the update that came about this morning?

2. Is anybody else having issues?

3. Besides entities and scripts, is there anything new I should set aside as backup?


EDIT: I see my update happened at 6:54 am my time. That was at least a couple hours before this started.
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 1st Mar 2015 17:54
Link
Lost my internet for a couple of hours so I haven't updated myself yet...
I will update and see if I get any issues ..
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 1st Mar 2015 18:01
Link
Ok mine seems fine.....

Steam updates are pretty seamless and when you start GameGuru it will automatically update....
It does inform you its doing it and gives you the link to the changlog in the steam update box.

@Jerry

You can uninstall from add / remove /programs..... then simply go to your steam games...click on GameGuru and install.....
All seamless and rarely gives problems ....

Reinstalling would be my first test....backup any custom models though.... It shouldn't be a issue they should be fine but just in case
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
3com
10
Years of Service
User Offline
Joined: 18th May 2014
Location: Catalonia
Profile
Posted: 1st Mar 2015 18:08
Link
I did a test too and I've not issues, however GG does no want a circle meshes with 100 faces that I did to save polycount ,instead of using sphere, finally I has to use it.

3com
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 8.1 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics

PM
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 1st Mar 2015 18:09
Link
Thanks syncromesh, I'm in the process of backing up to my network drive; 19G takes a while even on a LAN! Reinstalling was my last resort. I tracked it down to 2 hours, 12 minutes after the update before my first crash, so I was pretty sure it wasn't update related, unless suddenly MY antivirus doesn't like it! LOL, now that would be ironic!
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 1st Mar 2015 18:13
Link
Just an FYI, the uninstaller doesn't even touch the File folder, so everything in there remains intact.
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
DVader
20
Years of Service
User Offline
Joined: 28th Jan 2004
Location:
Profile
Posted: 1st Mar 2015 18:15
Link
I noticed this on the steam update.

[1] Some users had issues with GameGuru and their virus checkers, with the virus checker reporting a false positive. An error "enhancement runtime error 2" would appear. This is now fixed in this new release.

If you receive this error after the new patch, then take the following steps:
Once you have updated to the latest version of GameGuru, there will be a folder inside the GameGuru installation that needs to be white listed / excluded from your virus checker.
To find out which folder GameGuru is installed to, go to the Library and steam, right click on GameGuru and select properties, then the Local files tab. Once on the Local files tab click "Browse Local Files" this will enable you to locate the folder that needs to be white listed / excluded. The folder you are looking for is inside the Files folder of GameGuru and is called dllbank (DLLBANK).
We have found in our own testing that some users would need to reboot after excluding the folder for it to work.

Not sure if this is related or the fix has broken something else. Not tried GG yet myself since the update.


SPECS: Q6600 CPU. Nvidia 660GTX. 8 Gig Memory. Win 7.
PM Website
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 1st Mar 2015 18:16
Link
19G !! wow

better to try again fresh first though.... then add your files and if it suddenly kicks off then at least you know it could be a previous file causing an issue...
lets hope it all goes smoothly though

The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 1st Mar 2015 18:20 Edited at: 1st Mar 2015 18:21
Link
Quote: "Not sure if this is related or the fix has broken something else. Not tried GG yet myself since the update."


That's what I feared, but after digging and finding the times these events occurred, I'm pretty sure it wasn't related, but who knows?

I'm still downloading GG to try the reinstall.
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
3com
10
Years of Service
User Offline
Joined: 18th May 2014
Location: Catalonia
Profile
Posted: 1st Mar 2015 18:26
Link
Did you check the files DVader point to?
As you said, but who knows?

3com
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 8.1 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics

PM
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 1st Mar 2015 18:39
Link
My antivirus hadn't had an issue with it prior to the update, and it's not showing anything since.
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 1st Mar 2015 18:41
Link
@Jerry Tremble

Oh my... Mines doing exactly the same as your now ..... It was fine 20 mins ago ?
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 1st Mar 2015 18:42
Link
You're kidding me, right?
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
HarryWever
3D Media Maker
14
Years of Service
User Offline
Joined: 14th Jan 2010
Location: below Sea level
Profile
Posted: 1st Mar 2015 18:43
Link
Here the same problem. it hangs and get black at the side.
My virus shows nothing..
But gameguru doesn't work anymore
Harry
PM
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 1st Mar 2015 18:44 Edited at: 1st Mar 2015 18:55
Link
I just finished the reinstall, (I didn't delete the Files Folder, though, for the record) and it works fine! So far, anyway!



EDIT: Now I've kinda lost interest/focus on what I was working on all morning!
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
m2design
GameGuru TGC Backer
14
Years of Service
User Offline
Joined: 25th Mar 2010
Location:
Profile
Posted: 1st Mar 2015 19:12
Link
I have the same problem, gameguru no longer functions...

Started right after the steam update this morning I get the same visual as Jerry Tremble.
This is very frustrating, now I have to spend my time trying to fix the problem.. what a pain!!
Windows pro 8.1 with 8.1 update,64 bit|AMD FX-6200 Six-core-3.80 Ghz |CPU PASSMARK 6,142 |Memory 10GB |NVIDIA GEFORCE GTX 660 SC |GPU PASSMARK 4,114
PM Email
HarryWever
3D Media Maker
14
Years of Service
User Offline
Joined: 14th Jan 2010
Location: below Sea level
Profile
Posted: 1st Mar 2015 19:21
Link
I completly removed anything but copied and backup offcourse the files folder.
The i did a new install, and now it is working again.
So what went wrong... i don't know..
But it looks like a fresh install solves the problem.

Harry
Harry
PM
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 1st Mar 2015 19:28
Link
It will be interesting to see whether it happens again after we've reinstalled. Like I said earlier, my update happened at 6:54 this morning, but I didn't get the problem until 9:06 (first crash) with several relaunches in between.
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
Scene Commander
Support Manager
16
Years of Service
User Offline
Joined: 3rd May 2008
Location:
Profile
Posted: 1st Mar 2015 19:42
Link
Hi,

We're looking into this. I've not been able to replicate it at the moment, but will keep trying.

It appears from what users have said that an uninstall followed by a reinstall fixes the issue.

SC
i7-4770s 3.10ghz - Geforce GTX 650ti
PM Email
Pirate Myke
Forum Support
14
Years of Service
User Offline
Joined: 31st May 2010
Location: El Dorado, California
Profile
Posted: 1st Mar 2015 19:44
Link
We are looking at this right now. Thanks for reporting it. and thanks for the screen shots.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit

PM Email
3com
10
Years of Service
User Offline
Joined: 18th May 2014
Location: Catalonia
Profile
Posted: 1st Mar 2015 19:44
Link
So, it looks like removing last update fix the issue, so we can thinks than the last update is the cause?
Or perhaps you reinstall gg and later update again?

3com
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 8.1 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics

PM
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 1st Mar 2015 19:48
Link
The reinstall IS the updated file, it's just not the little bits and pieces that Steam normally kicks out as updates. I used the update for two hours before having the issue, and it looks like others had no issues until after using it a while as well. It remains to be seen if the reinstall holds up.
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
DVader
20
Years of Service
User Offline
Joined: 28th Jan 2004
Location:
Profile
Posted: 1st Mar 2015 20:26
Link
Perhaps it is a steam overlay issue. It looks like it could be related, given the box layout of the corrupted editor image.


SPECS: Q6600 CPU. Nvidia 660GTX. 8 Gig Memory. Win 7.
PM Website
RustyNuts
GameGuru TGC Backer
13
Years of Service
User Offline
Joined: 9th Nov 2011
Location: Warwickshire Great Britain
Profile
Posted: 1st Mar 2015 20:29 Edited at: 1st Mar 2015 20:56
Link
Hi guys...........

well all was going well this morning, i installed the update just coz i saw the update at the top of this page, and all was fine. went out came back and fired up GG and it happened to me. i had to use taskmanager to kill it, but i took a screen shot of it as it was looping.

[img][/img]

as you can see its trying to run 2 different Guru's??? don't know if this is meant to happen. just as a side note i never start GG from steam i always run it from the shortcut on my desktop.

RustyNuts

EDIT: just downloaded again, installed and all good so far???? lol
Lenovo G700 Laptop,i3-6gb ram,Nvidia GT720m
PM
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 1st Mar 2015 20:40 Edited at: 1st Mar 2015 20:41
Link
My god, it's an epidemic!

Quote: "as you can see its trying to run 2 different Guru's??? "



There are always two processes running with Guru, one is game, one is the interface. This has always been so, even with Reloaded. I always start GG from the shortcut too, but even if you're not connected to the internet, the Steam Client still launches as well.
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
Pirate Myke
Forum Support
14
Years of Service
User Offline
Joined: 31st May 2010
Location: El Dorado, California
Profile
Posted: 1st Mar 2015 20:50
Link
We suspect that crash is related a possible memory leak but we need to reproduce.

The advice for any user will be to reinstall for now. We'll look at it tomorrow and try and get a fix ASAP
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit

PM Email
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 1st Mar 2015 21:34
Link
Hi jerry ..Back after internet issues...DAY FROM HELL....
Glad that sorted yours and now I have to try it on mine...no internet meant no reinstallation
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
JeliLiam
9
Years of Service
User Offline
Joined: 26th Feb 2015
Playing:
Profile
Posted: 1st Mar 2015 21:35
Link
I had the exact same issue!

Mine happened because i force closed it while being in game mode!

I had to reinstall it to get it working again :I
FX 6300- R9 280X 3GB - 8 gig corsair vengeance
PM
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 1st Mar 2015 21:52
Link
Hi JeliLiam

Same issue for me so im not immune......Have to ask though has the reinstallation rectified your standalone issue ?
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
m2design
GameGuru TGC Backer
14
Years of Service
User Offline
Joined: 25th Mar 2010
Location:
Profile
Posted: 1st Mar 2015 22:49
Link
I just completed a uninstall and reinstall and everything seems to be back to normal.
The uninstall did not effect (I did not lose any changes/additions to bank files) , entity, script, etc, etc

Before the reinstall, when the editor misfired, if you tried to open a file from the mapbank the 2 to 3 inch square in the upper left of what should be the editor field appears to contain the image that should fill the larger editor field (Faint but there). You can make out the memory scale.

Hope the reinstall holds for the duration....





Windows pro 8.1 with 8.1 update,64 bit|AMD FX-6200 Six-core-3.80 Ghz |CPU PASSMARK 6,142 |Memory 10GB |NVIDIA GEFORCE GTX 660 SC |GPU PASSMARK 4,114
PM Email
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 1st Mar 2015 22:53
Link
@m2design

Yep exactly the same for me mate......Took a chance though ( against my better judgment ) not to back up like you
All went smoothly ..that's 3 for 3 so im guessing that's the cure

Thanks for posting the info back ..
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 1st Mar 2015 23:09
Link
Glad to hear you all got yours working too! Weird one!
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 1st Mar 2015 23:29
Link
Thanks Jerry ... you were just starting when I lost my internet...
as soon as I got back on and yours was cured I was on mine

I did notice I seemed to have 2 GameGuru icons on the taskbar.... One looked ok behind and the other corrupt..
It was if it was trying to open 2 exe files and they crashed...Really weird as you say
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
RickV
TGC Development Director
24
Years of Service
User Offline
Joined: 27th Apr 2000
Location: United Kingdom
Profile
Posted: 4th Mar 2015 15:46
Link
Hi, this should be fixed in the new build today. V1.00.004.

Rick
Development Director

TGC Team
PM Email Website
Lance
21
Years of Service
User Offline
Joined: 22nd Jul 2003
Location: Third planet from Sun
Profile
Posted: 4th Mar 2015 17:40 Edited at: 4th Mar 2015 17:50
Link
Build V1.00.004 works for me but , even if you use the shortcut to run 'Guru' you still have to exit Steam . I tried before exiting Steam and the 'level' I saved yesterday had no 'moving' (sky) clouds but when I ran with Steam off line but did not exiting Steam the cloudy day sky was back to the clear sky with moving clouds . I closed 'Guru' and then exited Steam (in the hidden icon thing) , restarted 'Guru' and ran my saved level again and the cloudy day sky was back .


If you only use the shortcut you made and not the other one that Steam set up for you then you don't have to use the exit Steam thing I mentioned .
I hope that makes sense . I don't think you will get any auto updates if you exit Steam unless you restart it.

Lance
PM
nuncio
GameGuru TGC Backer
9
Years of Service
User Offline
Joined: 28th Jan 2015
Location: Schleswig Holstein, Germany
Profile
Posted: 5th Mar 2015 06:39
Link
i have the same problem but couldn't get this working yet. let's see what the update brings us
https://de-de.facebook.com/nunciogame (my point and click adventure)
http://www.nuncio-rap.de (everything i do in my free time)
PM Email Website
Jerry Tremble
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 5th Nov 2012
Location: Sonoran Desert
Profile
Posted: 5th Mar 2015 12:25
Link
nuncio, have you let the most recent update install? If you still have this problem, it may not be necessary to reinstall the whole thing. In my other thread, dark_dragon pointed out that Steam can verify the installation:

Quote: "When GameGuru crashes like that there is no need to re-install it from scratch. Simply right click on GameGuru from within steam go to "Properties" then "Local Files" Then click "Verify Integrity of Game Cache" This will Re-acquire any files that are missing."


Good luck!
MAME Cab PC: i7 4770@3.4Ghz (passmark 9945), 12GB RAM, Win 8.1/64, GeForce GTX645 (passmark 1898); Shiny new laptop: i7 4800MQ@2.7Ghz (passmark 8586), 16GB RAM, Win 8.1/64, GeForce GTX870M (passmark 3598); Old laptop: i5@2.3Ghz, 8GB RAM, Win 7/64, Intel 3000 graphics
PM
Old Larry
GameGuru TGC Backer
12
Years of Service
User Offline
Joined: 26th Apr 2012
Location: Bucharest, Romania
Profile
Posted: 5th Mar 2015 13:04
Link
The GG Lost their exe files today when I've go online in steam.
Smile today, tomorrow could be worse

http://bestradiolarry.ro/fpsarea/

"The best forum, game software, operating system or web platform, it's that software which can give you most of the features and speed, not just amazing graphics."
PM Email Website
Grimbarian
9
Years of Service
User Offline
Joined: 2nd Mar 2015
Location:
Profile
Posted: 5th Mar 2015 13:17
Link
My Game Guru updated to the latest .14 version and I got exactly the same issue as the OP (GG was working fine yesterday on .13 for me).

As @JerryTremble had pointed out I did the verify of local files through Steam (as I had done a few days back) and it could not verify 178 files. This was the same number as the first time I had to do this.

Can now say that .14 is working fine here at the minute.
"Withhold no sacrifice, grudge no toil, seek no sordid gain, fear no foe."

http://www.rotarygaming.com
PM Website
synchromesh
Forum Support
10
Years of Service
User Offline
Joined: 24th Jan 2014
Location:
Profile
Posted: 5th Mar 2015 15:16
Link
Great news Grimbarian
The only person ever to get all his work done by "Friday" was Robinson Crusoe..
PM
Pirate Myke
Forum Support
14
Years of Service
User Offline
Joined: 31st May 2010
Location: El Dorado, California
Profile
Posted: 5th Mar 2015 20:20
Link
Some advice for those who are getting the black screen crash or the editor separating
We are tracking down the cause of this now

Right clicking on GameGuru in the Steam library, click properties, then local files, then click VERIFY INTEGRITY OF GAME CACHE.
This will perform a repair on the GameGuru build, and restore any missing files.

It won't affect custom media or maps, so is safe to use.
This method only applies to the above crash and is faster than a full reinstall..

We expect to have a fix for this very soon.

Thank you
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s), 8gb RAM, Nvidia gtx660, Windows 7 Pro 64bit

PM Email
m2design
GameGuru TGC Backer
14
Years of Service
User Offline
Joined: 25th Mar 2010
Location:
Profile
Posted: 6th Mar 2015 01:13
Link
I just had the "editor separating " issue when I tried to run gameguru at 3:20 Pacific time on 3/5/15

Had to validate Gameguru files thru steam to correct the issue.
Steam indicated 178 files falied to validate. (it is always 178 files) +/-)
The folders containing the validated files at 3:24 after validation were the following...
Gridedit, cfg.cfg, testmap folder and all files in it
Guru-lightmapper.exe
Guru-mapeditor.ini
setup.ini
showonstartup.ini
Windows pro 8.1 with 8.1 update,64 bit|AMD FX-6200 Six-core-3.80 Ghz |CPU PASSMARK 6,142 |Memory 10GB |NVIDIA GEFORCE GTX 660 SC |GPU PASSMARK 4,114
PM Email
nuncio
GameGuru TGC Backer
9
Years of Service
User Offline
Joined: 28th Jan 2015
Location: Schleswig Holstein, Germany
Profile
Posted: 6th Mar 2015 09:32
Link
last night i uninstalled GG via steam (delete local content) and reinstalled it again. this worked. i can use GG again (at least last night, i don't know how it will be today) and i still have all my special entities.
https://de-de.facebook.com/nunciogame (my point and click adventure)
http://www.nuncio-rap.de (everything i do in my free time)
PM Email Website
Back to top

Login to post a reply

Server time is: 2024-11-23 03:19:29
Your offset time is: 2024-11-23 03:19:29