Product Chat / Still getting a black screen

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Wobbelwap
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Joined: 24th Apr 2010
Location: Metropolitan Soesterberg
Posted: 4th Jun 2014 20:36
I've got Win7 64bits. When I start FPS, all the menu items appear, but the main screen stays black. I don't get errors, I can load sample files. But no matter what I do, the main screen remains black.

I've uninstalled, deleted the folder. No result. I've had the same issue with the previous versions.

Any help appreciated.

Wobbelwap

Bogus is my middle name, what's your excuse?
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TazMan
GameGuru TGC Backer
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Location: Worldwide Web
Posted: 6th Jun 2014 11:15
When I have had trouble like that, I have gone through the items that are running such as antivirus, teamviewer etc and close each down in turn then run FPSCR afterwards to see if it has any effect.

I have so far found the culprit when I do this. I suggest you do the same, you will probably find which software is interfering with FPSCR on your machine.

Regards

I've got something to say

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It's better to burn out than fade away.
LeeBamber
TGC Lead Developer
24
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Joined: 21st Jan 2000
Location: England
Posted: 7th Jun 2014 01:33
@Wobbelwap : Can you do a short video of the black screen issue from first launching Reloaded from the desktop? When you get there, try using the mouse wheel to scroll up and down as there is a remaining issue about black screen and needing to do this on
Wobbelwap
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Location: Metropolitan Soesterberg
Posted: 8th Jun 2014 22:32 Edited at: 8th Jun 2014 22:34
[video=mp4]



Thank you for your reply. After reading some other questions, I wonder if my video card is good enough. It's a Nvidia Geforce GT 230 with 1.5 MB memory. Besides that, I have Windows 7 Home Premium. Core i7 860 with 6GB.

Bogus is my middle name, what's your excuse?
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LeeBamber
TGC Lead Developer
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Joined: 21st Jan 2000
Location: England
Posted: 9th Jun 2014 13:14
1.5 MB video memory is not very much at all. Perhaps you mean 1.5GB We have fixed a black screen issue with the latest HOT FIX build so that might solve it for you.

PC SPECS: Windows 7 Ultimate 64-bit, Intel Core i7 920 (PASSMARK:5008), NVIDIA Geforce 9600 GT GPU (PASSMARK:752) , 6GB RAM

Wobbelwap
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Location: Metropolitan Soesterberg
Posted: 10th Jun 2014 20:48
Yes, it was 1.5 GB Installed the new version, but still no luck. By the way, I had to uninstall first this time. If I ran the built in uninstaller, then the new program wouldn't be installed. But you've probably noticed that already.

Bogus is my middle name, what's your excuse?
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LeeBamber
TGC Lead Developer
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Joined: 21st Jan 2000
Location: England
Posted: 11th Jun 2014 14:02
Are you using the latest version installer? V1.0071. The older installer had the 'fail to continue' problem, but the latest installer fixes it...

PC SPECS: Windows 7 Ultimate 64-bit, Intel Core i7 920 (PASSMARK:5008), NVIDIA Geforce 9600 GT GPU (PASSMARK:752) , 6GB RAM

Mikko
22
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Joined: 25th Sep 2002
Location: Finland
Posted: 29th Jun 2014 20:20
Hello.

I just joined beta.

I have exactly the same problem when I run the editor in 1920x1080 resolution.
Editing area and the game in full screen are black.

I have to lower the resolution to 1600x900, and then the editor and testruns are working.

Mikko

Windows 8.1 64
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mikko_ketonen( )hotmail.com
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Sparrowhawk
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Joined: 12th Apr 2011
Location: Planet Magrathea
Posted: 29th Jun 2014 20:46
I expect you've done this but have you set both the Map-Editor.exe and the FPSCreator.exe to run as admin?
Also when FPSC is running check TaskManager to see both those processes are running.

Custom Mac Pro (2014): OSX 10.9 (Mavericks) and Windows 8.1 Pro: Octa-threaded Xeon E5 v2 @ 3.7Ghz [9775]; Dual AMD FirePro D500 (3GB VRAM Each) [3769]; 12GB RAM [2517]; 512GB SSD [9074];

At the detected score [passmark 9074], my SSD is ranked 3rd of all SSD's in the charts
Mikko
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Posted: 29th Jun 2014 23:23
Yes I have.
And there's two processes.

But still 1920x1080 Windows resolution does not work in editor or testrun.

Should it work ?

mikko_ketonen( )hotmail.com
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Sparrowhawk
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Posted: 29th Jun 2014 23:25
I only have 1440 x 900 atm, I defiantely had an earlier version of reloaded working on 1080 though, can't be much help I'm afraid as I don't have a decent monitor until I go home again :/

Custom Mac Pro (2014): OSX 10.9 (Mavericks) and Windows 8.1 Pro: Octa-threaded Xeon E5 v2 @ 3.7Ghz [9775]; Dual AMD FirePro D500 (3GB VRAM Each) [3769]; 12GB RAM [2517]; 512GB SSD [9074];

At the detected score [passmark 9074], my SSD is ranked 3rd of all SSD's in the charts
LeeBamber
TGC Lead Developer
24
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Joined: 21st Jan 2000
Location: England
Posted: 30th Jun 2014 23:29
My own aging monitor does not allow me 1920x1080 Can anyone else set their desktop to 1920x1080 and then run Reloaded to let me know what happens, cheers!

PC SPECS: Windows 7 Ultimate 64-bit, Intel Core i7 920 (PASSMARK:5008), NVIDIA Geforce 9600 GT GPU (PASSMARK:752) , 6GB RAM

synchromesh
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Posted: 1st Jul 2014 12:34 Edited at: 1st Jul 2014 12:36
@Lee



Had my desktop set to 1920x1080 since day one without issues..

Using windows 7 32 bit.
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unfamillia
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Joined: 26th Jul 2010
Location: Preston, Lancashire
Posted: 1st Jul 2014 14:02
My monitor is always set to 1920x1080. Zero issues. Win7 x64.

On a side note (talking about resolutions) can you not set your monitor resolution in the setup.ini? I tried that as soon as I got reloaded, I don't think it made any difference really, but, it might help with this case?

Cheers

Jay.

Mikko
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Location: Finland
Posted: 1st Jul 2014 17:53
Thanks for checking.

I changed the resolution in setup.ini but the editor and testruns are still black.

The stand alone program does stay in taskbar and don't even open window/fullscreen,

DBP editor and compiled programs are working in any resolution.
And Reloaded also works in lower resolutions than 1920x1080.

Great experience otherwise.

Mikko

mikko_ketonen( )hotmail.com
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DVader
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Joined: 28th Jan 2004
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Posted: 1st Jul 2014 19:22
I use 1920x1080 all the time, I've run it higher on occasion, just to see how it runs. I do get a black screen when Reloaded crashes on occasion, strangely when adding in objects normally. Add in a new item (normally an old legacy one), and bang black screen. Not seen it in awhile now but I have had odd errors when right clicking a new object to clear it (with a missing file error), and again only with older models. Any object that seems to have the old system of an arrow to show you direction it faces normally does this, wall objects and the like.



SPECS: Q6600 CPU. Nvidia 260GTX. 8 Gig Memory. Win 7.
Sparrowhawk
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Posted: 2nd Jul 2014 00:00
Yeah I've noticed entities with the arrow give it a fit, I took this type of entity out the packs I converted of Cosmic's for that reason.

Custom Mac Pro (2014): OSX 10.9 (Mavericks) and Windows 8.1 Pro:

Octa-threaded Xeon E5 v2 @ 3.7Ghz [9775]; Dual AMD FirePro D500 (3GB VRAM Each) [3769]; 12GB RAM [2517]; 512GB SSD [9074];

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