Product Chat / [LOCKED] Game Creator Store - Feedback & FAQ's

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The Next
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Posted: 15th Apr 2014 10:45 Edited at: 25th May 2014 12:37
THIS THREAD IS CLOSED USE THE NEW FPSCR BOARD






Please give any feedback or suggestions you have regarding any part of the TGC store in this thread.



Please leave your browser version and screen resolution with all bug reports. If commenting on the admin area of the store please leave your full artist name also.



FAQ's

Q: I try to login to the FPSCR store downloader and I get an invalid password error, my details are correct.

A: You have not yet agreed to the terms and conditions, please login here first http://tgcstore.net/en/?md=login



Q: I have not received my gold/silver pledge packs, it shows no items to download.

A: You have not yet logged into the online store this is what issues packs, please login here first http://tgcstore.net/en/?md=login



Q: I cannot see the grasses/skyboxes I have downloaded?

A: Grasses and Skyboxes will not appear in the entity menu in the editor, they only show up on the in-game menus. If you still cannot see these items please restart the FPSCR editor and they should appear.

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Super Clark
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Posted: 15th Apr 2014 11:27 Edited at: 15th Apr 2014 11:43
Logged in to store, set up my Artist Account : SuperClark

uploaded a free Item to store that went fine.





browser is FireFox v28.0



1366 x 768 Screen Resolution





You have to login to store in reloaded to down load the Free Packs

for Silver & Gold Pledges, as it does not state on Store Page

to do this to get these Packs. Might be an idea to add that to the

information.
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The Next
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Posted: 15th Apr 2014 11:43 Edited at: 15th Apr 2014 11:48
Sorry this is not clear for pack holders, if you purchased the item you would see the instructions on how to download. We will make this clearer for others.



You need to open FPSCR and go to the file menu, choose "download store items", next login with your store account and you will be shown how many items you have to download. Just click download to get all the items downloaded to your FPSCR.



Hope this helps.



EDIT:

Quote: "You have to login to store in reloaded to down load the Free Packs

for Silver & Gold Pledges, as it does not state on Store Page

to do this to get these Packs. Might be an idea to add that to the

information."


Yeh we are discussing this now, bit of an oversight on our part.

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Super Clark
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Posted: 15th Apr 2014 12:41
Think there is an issue with the Grasses pack as it says it has downloaded them

but when I go to the grasses section it still only the beta 1.5 collection

I have checked the Foliage section but they are not in that section either.
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MadLad Designs
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Posted: 15th Apr 2014 13:33
Perhaps make it download in the background so you can carry on editing? I'm imagining when people have a lot of stuff they might need to download and especially if they have a slow connection?

Check out the [FPSC Reloaded FAQ]!



Also check out my YouTube Gaming Channel: /user/MadLadDesigns
The Next
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Posted: 15th Apr 2014 14:08
There is an issue with grasses at the moment we are working to correct.

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The Next
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Posted: 15th Apr 2014 14:33
The issue with grasses should now be resolved.

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Super Clark
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Posted: 15th Apr 2014 14:39
Nothing to download. is all i get, so I guess it still not right....

all it says is I already own these items.



they are not in any folders.
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The Next
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Posted: 15th Apr 2014 14:44
Can you either PM or post here the email address you are using to login with so I can debug your account.

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Super Clark
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Posted: 15th Apr 2014 14:52
P.M sent.. Thanks
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Cecil Cheah
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Posted: 15th Apr 2014 15:51
Hi there



Nice Store function inside Reloaded. I think it may also be nice to know what i am downloading. Anywhere in the store web site that tells me what i have downloaded? If i were to re-install Reloaded, can i still download the stuff again?



Just some questions.

Thanks
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The Next
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Posted: 15th Apr 2014 15:59
If you go to the "Account" link in the top right of the store then click the "View purchased items" button you will see a list of all the items you own, these will all be downloaded in FPSCR if they are not currently there. This version of the store does not let you choose what to download you get everything synced.



You may download your items unlimited numbers of times.

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HarryWever
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Posted: 15th Apr 2014 17:25
If i tried to download the pack i get this error.

could not connect to the server(send request failed)





Gr

Harry Wever

Harry
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The Next
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Posted: 15th Apr 2014 17:29
Try adding an exception to your firewall and antivirus to ensure that they are not blocking FPSCR when it is trying to contact the server.

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HarryWever
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Posted: 15th Apr 2014 17:40
Yep found it it. it was fsecure.



Thanks

Harry
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KeithC
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Posted: 15th Apr 2014 18:02
I get this error, when downloading the foliage packs...
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The Next
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Posted: 15th Apr 2014 18:05
We are working on that issue at the moment, we don't know what causes it yet but the theory at the moment is the files corrupt when downloading... so for now try to download again.

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Takis76
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Posted: 15th Apr 2014 18:09
Hello guys,

I discover two issues here too.

When the program starts , the map is blinking and when I select one entity then the map stop blinking. This is the first issue and the second one,

when the program starts I have one error.



Runtime error 118: Array does not exist or array subscript out of bounds at line 8288.



Also , is it possible to not load the last session?



Might the last session (The map was created with previous version is not compatible).



For now I discover these 2 or 3 issues. The loading of last session is not an issue but is it possible to be deactivated.



Thank you
KeithC
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Posted: 15th Apr 2014 18:12
OK; so not on my end then. I can wait, as I need to try the native systems anyways.
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The Next
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Posted: 15th Apr 2014 18:13
@Takis76



This is the wrong place to post feedback about the engine, this is store only, please post it here instead.



http://fpscrforum.thegamecreators.com/?m=forum_view&t=208300&b=1

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Super Clark
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Posted: 15th Apr 2014 18:23
Grasses Packs? Not sure if what we are supposed to have in total

with the new version but I have attached all Foliage Content Images

and the grasses currently in Reloaded.



Grasses









Foliage Content Images











The grasses that are supposed to be in the new pack in the store do

not match any of the titles i can see in the grasses folder so am

I missing somthing here? or just going insane?
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The Next
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Posted: 15th Apr 2014 18:27 Edited at: 15th Apr 2014 18:35
The grasses are not entities they are terrain grasses, you change them in the drop down in game have a look there you should see your list is much bigger than before.



If you can't see them then please restart your editor.

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Super Clark
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Posted: 15th Apr 2014 18:51 Edited at: 15th Apr 2014 18:52
Yep found them, However no matter what 1 you select the terain does not change



see video.




???
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almightyhood
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Posted: 15th Apr 2014 18:57 Edited at: 15th Apr 2014 19:06
im guessing you need to put grass in lvl 1st?!.



edit

ok just did a quick test of the 1st 4 grasses..

after spraying grass into game then goto testing changing grasses was easy and worked perfectly.

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Super Clark
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Posted: 15th Apr 2014 19:52
LoL yep missed paint the grass wax on wax off ... is there an option

to have a mixture of grasses as when you select 1 then another it chages

the prevoius grass to the new one?
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The Next
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Posted: 15th Apr 2014 19:56
Quote: "LoL yep missed paint the grass wax on wax off ... is there an option

to have a mixture of grasses as when you select 1 then another it chages

the prevoius grass to the new one?"




Not yet no but in future maybe.

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m2design
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Posted: 15th Apr 2014 20:22




Does any one else think these trees from the vegpack are out of scale?

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synchromesh
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Posted: 15th Apr 2014 20:43
Sigh !!



I just cant log in ....Invalid username or password



I have followed all the links to login first etc....Log in here to agree to terms etc... Updated internet explorer...Nothing I have done works...Please help
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Teabone
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Posted: 15th Apr 2014 20:51 Edited at: 15th Apr 2014 21:06
@Super Clark your trying to change the grass from the drop in menu via vegetation yet you have not sprayed any grass on your map yet. The "grass" you see on your map already is actually the terrain=grass. EDIT: Just noticed you have found that out my bad
cybernescence
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Posted: 15th Apr 2014 20:56
@synchromesh



I had the same issue with IE. I then used Chrome and got straight in.



Cheers.

[url=www.sauloftarsus.co.uk][/url]
synchromesh
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Posted: 15th Apr 2014 21:01
@cybernescence



Ok thanks mate....I did update to explorer 11 but I could give that a try...But I do hate Chrome so I may try Firefox first



Appreciate the feedback though
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Teabone
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Posted: 15th Apr 2014 21:07
I use Firefox and haven't seen any issues yet.

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synchromesh
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Posted: 15th Apr 2014 21:09
@cybernescence

@Teabone



Sorted !!

Firefox did the trick ...Thanks guys
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The Next
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Posted: 15th Apr 2014 21:15
I guess I will need to go hammer IE with some debugging, I never really tested the store rigorously on IE will do for future updates.

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Teabone
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Posted: 15th Apr 2014 21:15 Edited at: 29th Apr 2014 13:00
Where it says this:

Quote: "Payment is made monthly via PayPal."




Does this mean you don't have to wait till your items reach x amount of sales before receiving payment?



By the way I got to say the Store looks fantastic - Nice work!

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TattieBoJangle
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Posted: 15th Apr 2014 21:20
Works great for me Next thanks





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The Next
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Posted: 15th Apr 2014 21:24 Edited at: 15th Apr 2014 21:24
Quote: "By the way I got to say the Store looks fantastic by the way - Nice work!"


Quote: "Works great for me Next thanks"


Thanks it took a lot of changing the code from the old store but it works very well for a first version and can only get better from here on.



Quote: "Does this mean you don't have to wait till your items reach x amount of sales before receiving payment?"


At the moment the payment via PayPal is not working but it is in the list to get working. As a result you currently have to invoice when your account reaches $100USD. However you are correct in thinking once the PayPal system works you won't have to wait your earnings will be auto sent at the end of each month.

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Duff
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Posted: 15th Apr 2014 21:44
Downloaded the new update.



When run under admin access, it pauses at the "checking files for you" until I hit the Enter key. At that point the windows error window pops up, "First Person Interface has stopped working".... unable to go any further.



Also, can check into most of the site but the store "accept terms.........." page refuses to take my actual sign in information that works everywhere else.
LeeBamber
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Posted: 15th Apr 2014 21:56
@Duff : If you can reset your PC, then make a small video of the proceedings when you try to run the software, I can get a better idea what is happening. Make sure you Run As Administrator for this beta to ensure you get full write access.

The Next
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Posted: 15th Apr 2014 22:03
@Duff



Please try using a browser that isn't IE for store stuff if you aren't already.

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synchromesh
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Posted: 15th Apr 2014 22:36
Im really new to this store thing .... been looking about but there are no prices but points....



Please tell a thicky how this works ?
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henry ham
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Posted: 15th Apr 2014 23:43
Quote: "Please tell a thicky how this works ?"




take a look in the top right corner of the store page you will see a P (for points ) click on that & you can buy points there.500 points = $5 etc



cheers henry

synchromesh
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Posted: 15th Apr 2014 23:46
Thanks Henry

All makes sense to me know
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almightyhood
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Posted: 16th Apr 2014 01:35
I have a question/idea for store perhaps.



is it possible to sell confirmed working scripts?. there gonna be needed and im sure good scripters doing scripts for free will be hard to come by.

the picture of the script could be a quick vid of it working, maybe?



tgc could even write some if not a lot of scripts when reloaded is capable of using them all, as lua is not 100% in reloaded yet it would be awhile for this perhaps but forward planning is key so.



might be something helpful for those that cant do this sort of thing like scripting/modelling??.

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LeeBamber
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Posted: 16th Apr 2014 10:53
We are starting off with entities, as entities are the best way to show off what the script can do. Maybe when there is more demand for scripts-only and we have a better way to show, edit and visually debug LUA scripts will the idea of selling scripts come into it's own.

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Scene Commander
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Posted: 16th Apr 2014 11:09
I can confirm that using a browser other than Internet Explorer has fixed store issues for 99% of users. Please follow The Next's advice and report back should you still have issues.



Thanks,



SC

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Posted: 16th Apr 2014 12:25
Hello chaps, I imagine this has already been covered but haven't seen it offhand . All the entities on there have prices at the moment, but will it also be possible to distribute free +/- royalty free media too using this? I'm just starting out making a few things for fun rather than anything commercial, and whilst I wouldn't be able to put anything up worth paying for it might be a handy hub for 'hobby' users to share helpful stuff too?
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MXS
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Posted: 16th Apr 2014 15:00
how can I download the veg pack? when I go to the store view purchased there is no download link for it. it just lets me view it.

more than what meets the eye



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The Next
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Posted: 16th Apr 2014 15:13
The downloader is in the file menu of FPSCR just login with your store account.

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almightyhood
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Posted: 16th Apr 2014 18:32
Quote: "We are starting off with entities, as entities are the best way to show off what the script can do. Maybe when there is more demand for scripts-only and we have a better way to show, edit and visually debug LUA scripts will the idea of selling scripts come into it's own."




yes I understand lee m8, was just an idea for the store for later on when scripting is truly full and ready with reloaded.

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