Product Chat (Early Access) / [SOLVED] Technical pb to launch Gameguru Max

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Brother
11
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Joined: 2nd Jul 2012
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Posted: 9th May 2023 16:13
Good morning,

Since I bought Game Guru Max it has never worked.

It starts to launch but ends with an attached error message.

What can I test?

Fortunately, I still have my Game Guru Classic to experiment with.

Other than that, I have a problem with Easter Agg game on Steam.

Last year I had it on my wishlist, but Steam never messaged me.

Now the date is over again.

What is this wishlist for? To nothing ?

Should I wait another year? I'm fed up and it's an unpleasant experience for a user.

Thank you for helping me.
I am not english so xcuse my syntax, grammary or anything else wich could occure some ununderstanding

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synchromesh
Forum Support
10
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Joined: 24th Jan 2014
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Posted: 10th May 2023 01:34 Edited at: 10th May 2023 01:35
Hi there
Steam inform you of things on your wish list not TGC
However i think the Eater pack is free for everyone now ?
Check out your DLC section on Steam

The AMD issue is still being dealt with.
Its an AMD driver issue that is basically being a right pain.
It may help though if you give us an English translation of that error message as we cannot really copy and paste a pic into a translator.
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smallg
Community Leader
18
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Joined: 8th Dec 2005
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Posted: 10th May 2023 10:40
it's just the normal "x has stopped working - we'll close it and let you know if there's a solution"
lua guide for GG
https://steamcommunity.com/sharedfiles/filedetails/?id=398177770
windows 10
i5 @4ghz, 8gb ram, AMD R9 200 series , directx 11
Brother
11
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Joined: 2nd Jul 2012
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Posted: 11th May 2023 09:53
@syncromesh @smallg
Thank you for your answers and thank you for all your contributions to the community, your works are inspiring.

@synchronesh
Ok I understand but I was not informed by Steam.
The Easter pack is free but I can't download it.
With some Gameguru updates, I have some parts of this pack but not all of the items (eg the bunny princess character)

The translation of the message was made by @smallg and I verified that it was a good translation.
Excuse me @syncromess, I didn't think about the translation when I wrote my post.

@smallg
thanks for the translation

have a nice day guys
I am not english so xcuse my syntax, grammary or anything else wich could occure some ununderstanding
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3com
9
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Joined: 18th May 2014
Location: Catalonia
Posted: 11th May 2023 10:36
Not sure if amd radeon 520 card meets the min requirements.
https://www.videocardbenchmark.net/gpu.php?gpu=Radeon+520&id=3797

Minimum Configuration
https://www.game-guru.com/about?_gl=1*14u9p81*_ga*Nzk2NzE2ODM2LjE2NzQ4MjI2MzM.*_ga_YP41J9VWGM*MTY4Mzc5NzIzNy40MC4xLjE2ODM3OTcyNjAuMC4wLjA.&_ga=2.14846582.1763745170.1683582113-796716836.1674822633
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics
cpu mark: 10396.6
2d graphics mark: 947.9
3d graphics mark: 8310.9
memory mark 2584.8
Disk mark: 1146.3
Passmark rating: 3662.4

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mikeven
12
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Joined: 31st Dec 2011
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Posted: 11th May 2023 11:27
Hello,

1) In the attached file, you can see a screen capture of a comparison between 3 graphic cards Amd Radeon on the website the link of which was provided by 3com.



2) Second link provided by 3com : that video was deleted

3) I never had a problem when I executed GG MAX ( TGC version) with my graphic card Amd Radeon RX 580 ( 8Gbytes VRAM) , but it seems that this card is currently not compatible with GG MAX Steam version.
Therefore I had to uninstall the Steam version and reinstall the TGC version.

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synchromesh
Forum Support
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Joined: 24th Jan 2014
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Posted: 11th May 2023 15:34
Th RX580 should work just fine. Its what Lee is using.
But the 520 is below the minimum spec.
If your using the old downloadable version of Max its way out of date .. So much more has been added and changed since then.
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Brother
11
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Joined: 2nd Jul 2012
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Posted: 11th May 2023 16:58
@3com
Thanks for your answer @3com, I only have 8 GB of Ram.
The problem is this: when I bought GGMax, the minimum requirement was not that high.
Another very bad experience for me as a buyer. Maybe for now I should change my focus to another company.
Or free products... It's very disappointing.
Especially when you buy on promises that are not kept.

@Mikeven
I am one of the first buyers of GGMax on the GGMax site and then TGC decided to transfer GGMax to Steam.
So I don't see how to go back.

@synchromesh
Ok so I am no longer buying products for GGMax and will stick with GGClassic.
While taking a look at the other products that exist on the market.

Thank you all for your cooperation in addressing this issue which I now consider partially resolved.

Regarding the easter pack I have no answer.

Will it be negative too?
I am not english so xcuse my syntax, grammary or anything else wich could occure some ununderstanding
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mikeven
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Joined: 31st Dec 2011
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Posted: 11th May 2023 19:47
@synchromesh, thank you for your advice. It is good to know that Lee Bamber is using the same graphic card as mine.
I'll try again to install the latest Steam version (V1) because when I ran a few of the demo projects provided with the latest beta on Steam, GG MAX shutdowned after a few seconds. Later I played these demos with GG MAX (latest alpha version on my account TGC) they worked correctly.

@Brother, I understand your disappointment. I wish you good luck with your quest of a game engine compatible with your graphic
card.


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Brother
11
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Joined: 2nd Jul 2012
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Posted: 12th May 2023 10:30
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@mikeven
Thank you @mikeven you are very kind.

I will be careful when I change my laptop. (already 5 yo )
In the meantime, all my other applications are working fine, including a lot of TGC applications. So my situation is not so bad.

Overall I'm happy with TGC and the great community.

Good day to you and thank you again.
I am not english so xcuse my syntax, grammary or anything else wich could occure some ununderstanding
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