Product Chat / MAX CPU Spikes Possible FIX

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GraPhiX
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Posted: 3rd Nov 2020 21:07 Edited at: 3rd Nov 2020 21:09
Before you start this procedure you need to be comfortable with windows 10 and wait for each process to finish.
this is not a one stop fix for all but did fix it for AmenMoses.
And also please be aware you will still get the odd CPU spike the 0x57 is nothing to do with TGC it is a Nvidia/Windows issue

the key to the issue is to first check your event viewer for a particular error (this is Nvidia specific sorry AMD people)

the error in question is '0x57 AppModel Runtime status for package Windows.'
This appears in a special section of event viewer under 'Custom Views' - 'Administrative Events'
just click on 'Administrative Events' and the right hand window will populate with those specific events
you are looking for 0x57 (TIP run MAX before checking and note the time you opened MAX)



if you dont see the 0x57 error then this is not for you sorry

close any apps/programs you are running

1. Press Win + X
2. Select Windows Powershell (Admin)
3. type: Dism /Online /Cleanup-Image /RestoreHealth
4. Press enter after the above command (your PC will connect to Microsoft servers and check your Win10 Image)
5. After the above command completes
6. type: sfc /scannow
7. Press enter this will check your system files against the Win10 image from Microsoft Servers (the previous command)
8. restart your computer
9. after your PC restarts goto windows 10 settings - System - Focus Assist
10. turn off 'When I'm playing a game' and 'When I'm using an app in full-screen mode
11. restart your PC one more time
12. after re boot test MAX


I hope this helps some people.
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Teabone
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Posted: 3rd Nov 2020 22:56
Thanks, will check this out
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granada
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Posted: 3rd Nov 2020 23:22
Thanks Kev , very useful info

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3com
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Location: Catalonia
Posted: 3rd Nov 2020 23:29
It may help someone other that can't run GGMax, nice one GraPhiX
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics
cpu mark: 10396.6
2d graphics mark: 947.9
3d graphics mark: 8310.9
memory mark 2584.8
Disk mark: 1146.3
Passmark rating: 3662.4

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AmenMoses
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Location: Portsmouth, England
Posted: 4th Nov 2020 00:00
Although this has improved my situation in that now I can actually run MAX it hasn't actually removed the stutter/freeze issue.

One thing I have noticed is that the issue is worse the more terrain is in the camera view and it is way worse when trying to record video. I use the built in Windows recorder so it would be interesting (and may help Preben and co to debug) to see if other video recording apps have the same effect or not.

The cellar demo suffers a lot less (still not as smooth as in Classic though) from this issue so that indicates it is definitely related to terrain rendering.
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3com
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Joined: 18th May 2014
Location: Catalonia
Posted: 4th Nov 2020 00:54
I have noticed is that GGMax lost the focus when trying to play a video via videozone, then it is unable to back to the focus again so you notice GGMax like crashing, then you have to help GGMax a bit, just press the win key and click over the GGMax icon in the taskbar, then you'll notice the GGMax having the focus again, you won't see the video playing because it is not fully functional yet, but you avoid the crash.

And terrain tearing maybe has to do with the terrain rendering, terrain does so on certain camera angles and/or distance.
Laptop: Lenovo - Intel(R) Celeron(R) CPU 1005M @ 1.90GHz

OS: Windows 10 (64) - Ram: 4 gb - Hd: 283 gb - Video card: Intel(R) HD Graphics
cpu mark: 10396.6
2d graphics mark: 947.9
3d graphics mark: 8310.9
memory mark 2584.8
Disk mark: 1146.3
Passmark rating: 3662.4

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smallg
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Posted: 4th Nov 2020 09:34
i'm sure you have already tried but have you checked Max is running on your main GPU and not trying to use any integrated card? i didn't get the stuttering but i had to force the geforce experience to tell Max to use my actual GPU to improve the performance
but yes terrain is still very buggy and slow
lua guide for GG
https://steamcommunity.com/sharedfiles/filedetails/?id=398177770
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Belidos
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Posted: 4th Nov 2020 10:45 Edited at: 4th Nov 2020 10:57
Quote: " i had to force the geforce experience"


Watch out for one of the recent Windows 10 updates. It's changed the way multiple GPU's are handled and the Nvidia settings are overridden by the Windows settings on some apps.

For example OBS will only detect the desktop using the integrated card on my laptop, and even though NVidia control panel is set to auto detect everything as default and i set up OBS to use the integrated card in Nvidia control panel, i still have to switch OBS over to the integrated card in windows settings to get it to work as it doesn't seem to take any notice of the NVidia settings.

To be certain you are using the correct card on an app, you need to go to settings > display then scroll down and you find a link labelled "Graphics Settings", under there you can assign cards to apps. It's an odd one because some apps will work from the NVidia control panel settings, but some apps will only work from the Windows settings, so it's always best to check.



I hope that makes sense, sometimes i'm really bad at explaining and it turns out i'm giving the exact opposite advice to what i'm trying to give out lol

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AmenMoses
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Joined: 20th Feb 2016
Location: Portsmouth, England
Posted: 4th Nov 2020 15:50
I only have one GPU, it's a desktop with a gaming Mobo, no integrated graphics.
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